Reliance Jio Infocomm — regarding the bad quality mobile handset product and dissatisfactory service

Address:2-41/11/8,prashant nagar,kondapur, 500084

I have purchased jio mobile in january and from the date of purchase i have been getting problems in the handset and every time i am facing a new problems with the handset. Raised many request and got replacements of the mobile thrice but even then the service of the product is not good and also the issues are not getting corrected well by service centre executives.

I have raised my complaints and concerns for the issues i faced in mobile handset of jio but they have been neglecting my issues and after a prolong argument and raising complaints about the device and service they are forced to resolve my issues due to negligence in providing service to consumers.

Kindly look into the issue and resolve the issue of my handset in getting refund for the bad service rendered and faulty device performance issue for the good purchased from reliance jio infocomm ltd.

Bad service ingnorance in handing issues and bad customer service for the products purchased.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Comments

Its mentioned as below that

Your complaint has been forwarded to Reliance Jio Infocomm Ltd. customer service. You should receive a reply from the company representatives within several days.

within several days means what is the use of raising the complaint.

Please check and update the complaint to get it resolved as soon as possible.
Reetha entoor's [Complaint's author] reply, May 3, 2019
Its mentioned that my issue get resolved in several days then what is the use of raising complaint .

Kindly check your feedback and raise the complaint please

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