Reliance Jio Infocomm — Reliance Jio Infocomm Recharged with 402 rs but not showing any plan

Address:

Mumbai City, Maharashtra, 421301

Dear team

Reliance jio infocomm — recharged with 402 rs on 29 march 2017 but not showing any plan and tried for customer care but not responding properly. Money got deducted from account. Mobile - [protected] and in my jio app no plan is showing and i am also not able to make any calls as it is saying no balance. Also in the transaction history there is nothing. Please refund my money or recharge it as soon as possible.