Reliance Jio Infocomm — reliance jio phone pre online booking

I have tried to book the jio phone and made the payment through paytm. Money was successfully deducted of rs.500 from my paytm balance.
There was a notification from jio that the transaction failed... I didn't get any order status and not any confirmation msg.. Than why my money deducted.
The transaction id is fv000001l800
Kindly look into this issue. Either
Provide me order id or refund my money
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    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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