[Resolved]  Reliance Jio Infocomm — reliance jio recharge not done

Address:

Udaipur, Rajasthan

We did recharge of rs 399/- for relaince jio no.[protected] on 12th oct 2017.
The amount got deducted from account but no recharge message came and plan was also not activated. The transaction seq no. Is[protected].

We recharged under 100% cashback offer on every recharge of rs 399/-

We want the amount to be refunded back into my bank account and know the reason also.