Reliance Jio Infocomm — Reliance jio service center sambhal is not getting my phone done

Address:

Sambhal, Uttar Pradesh, 244303

Hello there
I've an lyf 4505 with imei[protected] purchased on[protected].

I waa getting a problem that my phonewas automatically switching off. I gone to jio service center twice and they didn't bother about my phone gets done.
They told me that they dont have relairing tool and all. They didn't even received my phone and didn't provide me job sheet as well.

Please tell me if i've a mistake tl bought lyf phone.

Waiting fir your kind response soon.

Thanks. Best