Reliance Jio Infocomm — Request a refund or transfer wrong recharge

Dear sir,
i am writing to request a refund or transfer for an incorrect mobile recharge that i made on 23/08/2023.

I accidentally recharged the wrong mobile number [protected] and would like to request a refund or transfer for my mobile no [protected] for the amount of rs 2999.00. The transaction id for this recharge is apay[protected] and reference no:br0009u27j59.

I have requested too many attempets with jio customer service there is no access with them and even i tried to call the person i have rechared but his mobile was switched off.

Kindly consider my request and do needful