Reliance Jio Infocomm — retailer don't give us our jio mobile

Address:151103

Sir we register for a jio phone through retailer... Now retailer don't give us our mobile and says take new connection also from us otherwise he don't gave us our mobile... His excuse is this that if we don't get a new connection from him he has no any benifit in giving this mobile to us... Please solve our problem as soon as possible on this occasion of diwali...
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I have book 4 nos jio phones through net bank Ref no BILL_REJIOI Payments/JSBI[protected]IGABWVXHS4 but stlii not received any confermation

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    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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