Reliance Jio Infocomm — Right to information.

I had a fiber connection of 6 months. Dated 21st of July 2022 @2800/- rs. According to plan my plan should last till 21st of Jan 2023. At 20th Jan evening I received a call from Jio executive asking me to recharge my fiber thereby I was informed by him that services will be stopped if not recharged. I was unable to recharge my fiber and at 28th Feb 2023 Jio sent me a mail having a bill of ₹698 with an adjustment of ₹250 something. When I asked about the bill and why they continued the service even after they told me that they would discontinue it there was no proper response from the company.