Reliance Jio Infocomm — rs. 500 debited from axis online banking but transaction failed to book jio phone

Address:	360311
Website:	Rs. 500 debited but jio phone booking fail

I have booked jio phone and paid 500 rs from axis bank online banking but transaction failed. Message received is as below: info: inb/[protected]/reliance jio infocom (Billd. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked[protected]
Name: chandresh solanki