Reliance Jio Infocomm — Service centre is not replacing the adaptor in guarantee period

Address:

Mathura, Uttar Pradesh, 281004

Purchased a mobile lyf wind 1 no.[protected]/[protected] from mohini computer, mathura on 17.06.2016 vide cash memo no.498 for rs.7000/=. From mid jan.'2017 the adaptor is not working, contacted the service centre at motikunj, mathura but they said that the adaptor is not available. Whenever we get from co., we will replace. Since than i have contacted them 4-5 times but till dat, no positive reply recd. Neither they are registering my complaint nor replacing the adaptor.