Reliance Jio Infocomm — Sim card not activated after 2 months of purchase

Address:

673006

I bought a jio sim and it took 1month to get tele-verification message. I lost the sim before verification and i got a duplicate sim from jio calicut main office. They said it will be activated within 2 weeks. And after 2 weeks i have again visited jio store, but they couldn't even locate the status of my application. They have the copy of form submitted, they said they have forwarded the same 2 weeks ago but after 20 days still its not activated and no one can answer my question. I have registered multiple complaints and the status of complaints will change to resolve after 48 hours without activating my sim card. Really fedup with their service.