Reliance Jio Infocomm — sold unavailable plan to me, and also not answering on the complaints.

Address:Pune, Maharashtra, 411028
Website:www.jio.com

Initially i have submitted regarding slow network experience with jio.
They have told me that there towers are not present in my area, thats why i am experiencing slow network problem and they will resolve it in 120 days.
I have claimed they have been selling an unavailable plan in my area since last year. And i was never liable to pay for that, but they have denied from even registering my complaint. I have asked them to communicate the same on the mail chain so they have also denied from it.
Then i have searched for complaint mail box of jio, but there is no mail box mentioned on their website to accept complaints
There after i have dropped a mail to all the jio services dl's regarding this issue. But they are telling me again and again same thing that i will have to keep patience my request will resolved in next 120 days. And are not answering my questions to them even after three back to back mails.
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have recharged by prepaid jio number [protected] for an amount of Rs.349
through online. While entering my number i have typed number as [protected] by mistake.

Request to get back the above said amount of Rs.349/- to mynumber which is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6547
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information