I activated international roaming on JIO in USA.
In the first few days, the service seems to be fine and both incoming and outgoing facility was working. Later, the signal disappeared one morning. After this, For some time, I was able to receive sms ( at this time still no signals were visible on my phone so I was somehow getting sms) but now SMS also stopped coming. This is very troubling as I cannot perform tasks.
I contacted support team and every time, team asks me to do same trouble shooting steps & then raise a service ticket. No SLA or response time is being given from the team. Kindly help to restore my network signals. Was this information helpful? |
Most probably the case is the company disconnected your line and now you have to buy a new line and circulate your number all over again from scratch.
The same has happened to me and now I am clueless too.
My 15 years old line is lost somewhere and I can not get the same number as per JIO customer care.