[Resolved]  Reliance Jio Infocomm — transaction failed on buying voucher but payment deducted from account

I tried to recharge my jio number through myjio app as usually i used to do by buying voucher of desired plan which in my case was 498 plan voucher then i used to apply rs50 free voucher which made my voucher plan to 448, then when i made payment through my debit card the payment was deducted and myjio app showed transaction failed. I also captured screen shot of transaction i'd. And it's very unfortunate that customer support are playing with our emotions. First they said wait for 2 hours you will receive voucher. But i didn't then i again called they said we forwarded your complaint it will take time. And i don't know how many months will i take. Its just disgusting response and services support from jio.
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Jun 4, 2018
Complaint marked as Resolved 
Thanks now after complaining here i got my refund.Thanks consumercomplaints
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Dear sir,
My jio no is [protected] and i am facing network issue from last 7-8 days kindly resolve my problem as soon as possible because i didnt get any support from customer care also.
I received ₹200/- discount voucher for Jio recharge, after redeeming while recharging, recharge got declined and voucher was deducted and showing as used. Please I request you to return back my ₹200/- voucher.
PARAAG SHARMA's reply, Jun 30, 2022
My Jio Fibre no. +91-1413540070.
Parag Sharma

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