Reliance Jio Infocomm — Unsuccessful recharge and balance deduction from my account.

I tried to recharge my jio no. [protected] on 16.04.2017 at 12: 10am. I tried to pay from my debit card. The balance from my card was deducted but recharge got failed. How do I get back my money. Well I am ready to provide the transaction Id I got. Please do something about this. Without any recharge balance from my bank account got deducted.