Reliance Jio Infocomm — Welcome offer for jio sim barcode redeemed already.

joe126

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600011

Dear sir/madam
I created welcome offer code for jio sim on 11 october 2016. Next day 12th of october, i approached reliance digital show room at perambur, chennai to get jio sim,
After get my aadhar card info and bio metric authentication, the sales rep. Told that the code already redeemed and she told me to send mail to customer care.

The same day i sent mail and i received auto acknowledgement in mail. Till now no response from customer care.

Today (17 october 2016) same thing happened with my wife's mobile.

Its seems like the sales people are doing some tricks on this.

After the lots of complaints in same issue, i am afraid that my mobile imei number and my aadhar details will misuse by others.

Please do necessary things to solve this issue

Thanks
Joseph

Was this information helpful?

No (0)

Yes (0)

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Related Reliance Jio Infocomm reviews

View all 6552 Reliance Jio Infocomm Reviews

Comments

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

joe126's [Complaint's author] reply, Oct 18, 2016

Dear Sir/Madam
Thanks for your response here.
For your info, as i mentioned in my post, i sent mail to jio care .below is subject of the acknowledgement mail from jio care

Re: Invalid welcome offer code [#1849953]

Thanks
Joseph