Reliance Jio Infocomm — Why we can't get JIO sim

Address:Mumbai City, Maharashtra, 400070
Website:jio

Sir,
I am from kerala and i am staying in mumbai in same area for around 6 Years.
I am staying at Kamani, mumbai. And i tried many time in many shop for getting a Jio sim for me and my wife, all the stores are simply rejectiong south indians Adhaar card . They are saying we are only giving JIo sim for only on local Adhaar card. But i know two of my friends from Delhi and UP they get on their own Adhaar card from their own native place .But I am from kerala and i am using Postpaid connection of Idea for more than 5 Years again i am simply rejected for Getting Jio sim then Plz guide me to be a JIO prime member

My mobile number is [protected]
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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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