Reliance Jio Infocomm — Worst Jio Service

Hi Team,

Please find the below services I received from Jio Fiber in detail:

1) I paid JioFiber on August 4th, 2022 for 6 months pack and the installation should be done on same day but it was done on August 11th.
2) I waited 7 days for installation even after making multiple calls to service agents near me.
3) I gave the cancellation request on August 30th and pick up must be done within 3 days of cancellation as per the cancellation message I received. I have also mentioned that I going to shift to another location on September 11th.
4) Pick up not done for 2 weeks then I shifted to another location
5) No one call me, then I reached to nearest JioFiber show room and deliver the device on my own.
6) After submitting the device on my own, the person in the showroom mentioned the refund will take minimum 30 days but as per the message I received it will be processed within 14 working days
7) Due to your lack of service, I have to return my device on my own and refund process is delayed
8) I enquired about the refund since I have utilized the service for 20 days, the showroom head says the service will cancel only after 5 days of cancellation. Then who is liable to pay for that 5 days service me or JioFiber
9) On top of that, I tried to complaint about the pick up delay to showroom head and he said we can't do anything about that.
10) They given the certain time frame to complete the process but it was not done by them as they mentioned, then customer itself has to do the device return and wait for the refund for a long time.

I have the proof of everything email drafted to Jio team and phone call recordings. Kindly let me know how this going to be done.