Reliance Jio Infocomm — wrong commitment from customer care and lost money

Fazil.S

from Basavana Bagevadi, Karnataka

Address:

Kottayam, Kerala, 686507

I got a message to redeem a voucher to get extra one month validity since i recharged twice before march for 303. When i call customer service, they said it is to get bonus 5gb data, not for validity. And i redeemed the voucher, now 303 and 309 plans got activated simultaneously, without any use. Customer care is not helping me with this. I need to get that extra 28 days validity

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Reliance Jio Infocomm customer support has been notified about the posted complaint.