Reliance Jio — Sim not activating

Address:

Gorakhpur, Uttar Pradesh, 273008

Respected sir,

I have purchased wind 1 phone on 14 july 16 in gorakhpur kunragarh, rakesh mobile centre, 273008. i have given the proof of identity (adhaar card and local posting strength certificate). still now my sim is not activated and raised the complaint no sr000000bpy5. my sim card rejected due to mismatch in documentation as i submitted my proper proof of identity. i bought the phone 7 days before and iam unable to use the lyf jio phone. so please do the needfull in activation my jio sim.
My mobile no - [protected]
Iccid no -[protected]
Imsi no - [protected]

Thanking you ph no [protected]