Reliance Jio — very slow 4g internet

Address:

403404

4g internet is supposed to be fast. It should at least load a 360p video on youtube. But jio 4g cannot even load 240p videos. The jiofi that i am using is always on band5 which gives less speed. But it is less than 3g or 2g internet speeds. To complaint i submitted jio team replied that they are still expanding their 4g network in phased manner. This doesn't mean that existing 4g should give me less than 2g or 3g speeds.

If so then why call it 4g call it 2g level 4g or 3g type 4g.

I request jio team to please resolve this issue because it becomes difficult to use internet with 20kb/s and 30kb/s speeds. No indoor speeds so no use o[censored]sb tethering.

Refer to the image of speedtest attached.