Reliance — Landline bill

Address:

New Delhi, Delhi, 110024

From: talwar rajinder ([protected]@yahoo.co.in) To: Reliance Group ([protected]@relianceada.com) Date: Tuesday, November 03, 2015 12:19 AM Cc: Reliance Group ([protected]@relianceada.com); Reliance Group (rcomappellateauthority.[protected]@relianceada.com); [protected]@nationalconsumerhelpline.in ([protected]@nationalconsumerhelpline.in) Subject: Complaint for Reliance Fixed Line Number[protected] Dear Sir, Till date no further action has been taken nor have we been notified why Reliance stopped providing services. We have received a bill now with so many late charges. Why should we pay when when we have no notification of discontinuation of services in our area. This number was more than 5 years old and all are official clients called on this number. Since the discontinuation of the number we have faced a huge loss because our clients were unable to contact us on our number. We shall take this forward and go to the consumer forum and sue Reliance for the inconvenience and loss caused to us. On top of that we are being charged of late charges? Why? A copy of this email is marked to the national consumer helpline and will register our complaint at other consumer forum websites as no solution has been provided after contacting the appellate authorities aswell. Regards, Shivam Talwar +91-[protected] From:"[protected]@relianceada.com" Date:Thu, 7 May, 2015 at 6:09 AM Subject:'Reliance=[protected]' Complaint for Fixed Line Number[protected] Dear Mr. Rajinder, We acknowledge your email dated May 06, 2015 received at Reliance customer care. Please note that we are sending your communication to ([protected]@relianceada.com), Customer Care unit of your product for further assistance. One of our Customer Service Representatives will respond to your query shortly. For any queries pertaining to your product, we request you to write to above mentioned E-mail ID in future. Assuring you of our best services always. Thank you for choosing Reliance. Warm regards, Jitendar Vishwakarma Officer - Customer Care Reliance Communication Limited. From: talwar rajinder ([protected]@yahoo.co.in) To: [protected]@relianceada.com ([protected]@relianceada.com) Date: Wednesday, May 06, 2015 05:26 PM Cc: Rcomappellateauthority.[protected]@relianceada.com (Rcomappellateauthority.[protected]@relianceada.com) Subject: Complaint for Fixed Line Number[protected] Dear Sir, Customer Name: Dot Scan Pvt. Ltd. Fixed Line No.:[protected] A/c No.: [protected] 3 months back an executive from Reliance came to our office saying that now we are disconnecting your number as Reliance will not be providing fixed line services in your area. You will not receive any bills and if you do then do not pay as the services are getting discontinued. Since then we have no service and all wires got removed. The service engineer was the same who has been taking care of our complaints in the past years which made us believe to what he said. We would request you to please waive all our previous pending bills and confirm us. For any other information please contact us on the below number, Thanking you Regards Rajinder Talwar Director Dot Scan Pvt. Ltd. +91-[protected]