[Resolved]  Reliance Life Insurance — agent took money and does not give policy

Address:462003
Website:www.reliancenipponlife.com/grievance-redressal.aspx

I am suresh chandra sharma lives in bhopal. One of your agent ms mona roher took money rs 35000.00 from me for life insurance policy last year. But i did not get any policy. I called her many times initially she replied that i will deliver it to you by hand. Then she replied that i misplaced that policy. Then afterwards she said if you ever ask again for policy then i will launch complaint against you.
Please try to solve my problem and please return my money. Her telephone number is [protected].
I mailed on 3 sep to email id rnlife. [protected]@relianceada.com rgicl. [protected]@relianceada.com but nobody contacted me.
Was this information helpful?
No (0)
Yes (0)
Oct 12, 2017
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
Reliance Life Insurance Customer Care's response
Dear Mr. Sharma,

Your concern is our priority! To serve you better, we request you to kindly email us at rnlife.[protected]@relianceada.com. Our service team will be glad to assist you.

Regards,
Reliance Nippon Life Insurance Team
Complaint comments 

Comments

Dear Sir,

Please provide the payment receipt of my policy no.18774798, Client Id : 79396126, paid to RLI Rs.18, 447/- on 07/09/2017. Send the same on my email id mentioned below.

[protected]@yahoo.com

Thanks,

Mohammad Nayeem
Reliance Life Insurance Customer Care's response, Sep 20, 2017
Verified Support
Dear Sir,

We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

Regards,
Reliance Nippon Life Insurance Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    774
    Pending
    0
    Resolved
    576
    Reliance Life Insurance Phone
    1 800 3000 8181
    Reliance Life Insurance Address
    9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East), Mumbai, Maharashtra, India - 400063
    View all Reliance Life Insurance contact information