20 April 2017
The Authority
Reliance Life Insurance Co. Ltd.
Subject : Completion of 5years of breaking the promise and request to refund double benefit of the principal amount at maturity as committed earlier.
Ref. : Application No.: D2862180, Policy No.: 50014290, Receipt No.: 9090516B Contract No.: 50014290, Client ID: 82937734, Date: 31st March 2012
Agent/Broker Code: 21190548, Agent/Broker Name: A B Capital
Dear Sir:
In the context of the subject matter and reference, I’m furnishing below the total events made by your representative Mr. Mrinmoy Ghosh (The then contact# [protected]) for your kind perusal and necessary action.
Event 1. Promised to give 1 Gold Coin & 5% Instant Cash back (within 1 week of encashment) of the Principal amount to be deposited.
Event 2. 5 years Single Premium Policy and promised to return double amount of the principal at maturity.
Event 3. Requested not to fill the full form and said that he will fill it up on behalf of me. Said only to fill my name, address, nominee name and put signature on different pages.
Event 4. After receiving the Policy Docket I talked to your representative Mr. Mrinmoy Ghosh over phone and asked him to let me know his office address. He misguided me over phone for all day long at Salt Lake City Area (Sector-I/II/III/IV/V) and then switched his mobile phone off. I am sorry to say that after rounding to-and-fro from noon to dusk I returned back my home without finding your office.
Event 5. I mailed you informing the matter and laughingly, to calm me down you sent me a Desk Calendar printed my name on each month showing that I am the luckiest person in the world.
However, after completion of 5 years tenure of my deposit Rs.50, 000/- (Rupees Fifty Thousand) only, you are requested to reimburse Rs.1, 00, 000/- (Rupees One Lakh) only as committed by your representative at the time of receiving the cheque. My mailing address is given below for your ready reference.
Ashok Brata Chowdhury
AB 82, Prafulla Kanan (West)
Kestopur VIP
Kolkata 700101
West Bengal
India
You are requested to settle the matter at the earliest.
Thanking you.
Sincerely,
Ashok B Chowdhury
Cell#[protected]
Reliance Life Insurance customer support has been notified about the posted complaint.