Reliance Life Insurance Complaints & Reviews

Subject:-Reliance Insurance cash flow policy-A cause of shock to policy holder and a Shame on the performance of this company.
I regret the day when I was illusioned and trapped in your cash flow policy no. 10347610, Client ID no. 00527047. During long spell of 10 years w.e.f Nov 2006 to Nov 2015. I invested Rs. 157207.00 through annual installment with a hope to get better returns. But Alas; contrary to my expectations and so called and so advertised excellent performances of your company, I have been left to bear a loss of Rs. 32155.00 i.e 20.45% of my investment. Against my total deposit of Rs. 157207.00, I receipt back only Rs. 125038.00 (Rs. 33333.33 1st return, Rs. 33333.33 2nd return & Rs. 58385.45 as 3rd and final payment i.e a net loss of Rs. 32155.00 + Interest/Dividends etc.), What will happen Oh God! What will happen to the reputation of a so called high level company whose invertors face a loss more than that of 20.45%.
Sir, What to talk of having not dreamed of, I never even heard from any one of such a useless scheme, which, what to talk of dividends or payment of interest even, has swallowed a major part of the initial investment of the policy holder.
I would request you to let me know the complete detail with reasons of this loss and the circumstances leading to this loss. I can also presume that there might have happened miscalculations.If Reliance insurance still claims itself to be near to other performers in this field, it may look into the matter minutely and take necessary action to save the confidence of investors.
Here I may also add that an official/officer of your office at Bathinda contacted on our mobile no. [protected] during Nov 2016 and intimated that he will visit my residence to know my views on outcome of this policy while arranging video conferencing. But, on hearing my views on dismal performance of your company, he has not dared to contact even after elapse 1-1/2 months, what to talk of video conferencing. The said tiny official of your office at Bathinda may have not dared to submit satisfactory explanation but the seniors at highest level will have to owe this responsibly.
An early response is expected please.

Date: 18 Dec 2016 . AMEETA DUBEY
. Policy no. 10347610

I am Mr.swapan kumar das one victim of miss selled policy,
Your company agent (Mr.Biplab Dutta) misguided me about your policy terms which states that premium will be paid as one time payment of rs 15030, also he assure that "reliance" is collaborated with "Exide life" by making this policy it can back my previously maked Exide policy which is also mis selled.
As I get bond on 28.11.2016 Within 15 days I am complaining about cancelation of policy bond[protected] immediately.
Attaching the scan copy of bond for your reference

I bought a life insurance policy in 2007 and paid 3 premium after this i do not pay any money. Right now i want to Surrender this policy. When i bougt this policy agent ask only my voter card as id proof. According to id proof policy opened on the name of Manju and date of birth 01 01 1957 while original name is Manju rai as per all id proofs and bank. They told me to open a new account for redmption on the name of Only Manju. This is not possible at this time according to my documents.

My insurance is over, for renewal there was no call from reliance life insurance.atleast there should be some responsibility to handle the customer.no calls no message from reliance.worst service.in future will never suggest this insurance.i was in full confident that atleast some o[censored] people will call, but no call.no care for customer.just the worst service

Dear sir,
I have not get my 25% of sum assured forth anniversary year money back amount.
Compony ne muze dhoka diya hai, policy lene ke time pe aapko maturity amount paid premium amount se 50000 rs kam melega to mai kabhi bhi policy nahi leta.
Only 2.5 lak ka life cover lene ke liye mai kyu 50000 rs Barbad karunga? Uske bajay mai nonrefundable 10000 rs bhar ke 80 lake ka life cover preferred karta.
Compony our mere financial advisor ne muze totally fasaya hai.
Mere garib ka total 103000 rs ka loss ho gaya.mai agar per year 54500 rs Jo ki mera is policy ka premium tha o amount bank me FD karto to coumpound interest she after six years 2 lak + amount miltha tha .

Compony me mere sath bahut bada dhoka kiya hai. Please look into the matter seriously.
My policy no 18005726 child plan
Regards,
Sunil kulthe

The company has misguided me & sold the police at the time when i was surrender the previous policy of mine they guided me that by making a new policy i will get the good surrender value of my old policy but i didnt get the eahance value but instead of that i got the least value on this account i ask them to surrender my new policy and give them my premium back they reply that you will get it back after the locking period as now my locking period is over they said that you have to pay the other four premium than only your policy will be continued and can be surrender but as my knowledge irda has a new rule that no pemium amount can be lapse the coutomer will gwt the amount after deducting the chages of the policy get back the money only after the locking period so sir kindly help me to get back my premium amount along with the savings interest my policy no is50322186. I have even surrender a policy in hdfc they have ginen my money back along with the savings interest on that policy also i have paid only the single premium but reliance life insurance is denying to pay the premium back.

I hemlata Saini .request to please listen me. I have lost my husband on 11/9/2016 due to some serious disease he had a life insurance of worth 400000 rs in reliance life insurance company he had taken insurance policy 3 years ago and depositing premium timely . my husband name is bhawani Singh age 41 years and company is refusing for giving claim to me so please take strict action and provide me a claim

My policy no is 51847625 has been in force for the past three years. I would like to withdraw and is want to know the surrender value thereof. I have paid all my premia upto date. According to the dictates of my financial structuring, i have invested disproportinately in life insurance products and would like to correct the imbalance.
Regards
B muralikrishna
Vijayawada
Mail id : murali. [protected]@shgroup.in

Dear sir/madam

I am ex employee of your company in[protected]. Around 5th of june i submitted my pf form at kirti nagar, delhi office. Still i have not get my pf money.
I trying to solve out this matter from last 3 months but they are not giving any response?? Following are there mail id...

From: gaurav singh
To: kritika sharma
Cc: mudit swaroop,
Nisha adarsh
Date: thu, sep 29, 2016 at 4:43 am
Ubject: re: regarding my pf confirmation
Mailed-by: gmail.com

Kindly look in to this matter and revert me as soon as possible.

My sap id is 70050185.
Sm no 036742.

Regards

My self Bijan Sarkar, take a policy of Reliance Life Insurance company from Kolkata, Guaranted Money back Policy no[protected] client ID[protected] issued on 24th September, 2015.
This is to bring your kind and urgent attention, that I have deceived and fraud by the agents and Telecallers of Reliance, Kolkata office.

For your knowledge, in past my previous office ( Automobiles Dealer) had made a policy of Bajaj Allianze in April, 2002 on my name against my PF deduction of my salary. The policy premium was Rs. 22404/- (yearly). After 3 years the company has closed without paying the premium except 1.

On September 2015, 1st & 2nd week, I have received constant phone calls from several persons of Reliance, Kolkata office, talking about my old policy withdrawal. They said the old policy o[censored]nit link plan, have invested in Reliance Gold equity lying in unclaimed position. The value calculated near about 50, 000/- as NAV wise. They told me to withdraw the amount with opening a new A/c. in Reliance Insurance Company of one same premium amount.

At that time, I was worried about some money for my mothers Gall blooder & Hernia operation as early as possible and I told my problem for invest money to open a policy . They assure me that, If I open a new policy of Reliance Insurance, they could withdraw the amount on medical ground within 25 days, including new policy amount also. I believe there word of Reliance persons, because I have the relation with ICICI Bank, maintaining the Account of Savings and Demat more than 15th Years.

On guidance of Mr. Rakesh Mondal ([protected]), Sr. Executive of Reliance Insurance, I visited to him at office of Reliance Infrastructure Co. Ltd. at Salt lake, Sector-V, Webel More, Reshmi Building- 2nd floor, Kolkata-700 091. As required by him, I deposited my Photo, Pan, Old Policy Copy and a ICICI cheq. Rs. 22, 400/- to Mr. Mondal. He made me a policy for one time premium without introducing the policy schedule and norms. But I got the paper of 15 yrs. regular policy.

For 2 months I have received several phones from Executives and Telecallers from Reliance Kolkata & Bombay offices on related of Bank A/c. confirmation, receiving policies documents and processing for return the amount on medical ground. After 3 months no phone connection works. I visited at the office for few days, but no any responsible person not in office to receive my complain.

In between, on December, 2015, I bound to change my mother’s operation from Nursing home to Hospital on facing of monitory problem. It is very heart full matter, some educated person of Reliance staffs made the fraud/ miss selling also knowing my problem. They made the policy of 22, 400/- per year, also knowing my earning between 2 laks per annum and also my age cover 54 yrs.

The phones of Executive & Telecallers have received from Akash Choudhury[protected], Swapan Banerjee (Sr. Exec.- [protected]), Rakesh Mondal([protected]), Dipak Das([protected]), Dipak Mahali-Accounts, Bombay ([protected]) and many other Lady voices from[protected]. Last call recd. 08/01/2016 from Ankita Desmukh, Reliance-Bombay office, she confirmed my Bank details and said Audit works is going and after 2 months and the amount credited automatically by NEFT. But now all the phone nos. out of conncetion.

My heartily request to you for cancel my policy and please provide my amount.

Regards – Bijan Sarkar, Mob: [protected], mail : [protected]@yahoo.co.in

Respected Sir/Mam,

I am Tarang Patel from Surat. I have complaint for my policy and policy no is 50567756 . Name of policy holder is, Sharmilaben Satishbhai Patel. I got this e-mail ID from toll free customer care.

I got call from Ghaziabad for reliance life policy. They told me if you buy this policy of reliance life then you will get loan against this policy. If you buy this policy of 2, 00, 000 INR then you will get 20, 00, 000 INR as a loan amount in 45 days. Then they told me, i want ID proof and Cheque with sign for verification . Then I post these documents. After that they issue my policy . I got policy bond but they told me if you want loan then these bond documents must give me means company so I post them.
They told me when i get your bond documents then i will process for loan.
They told me you will get loan within 45 days so i am waiting for call from them or company but i did not get . So I called many more them who called me from Ghaziabad but them mobile was switch off . So I went reliance life office at Surat ( ADAJAN BRANCH ) and i met BDM and share this all details so he told me, I will call you then come here. And he was not free and i lost my time. After that I was go at Reliance Life Office at ITC Bldg, Majura Gate and i met HR madam. I share my whole story and I gave her my voice recording proof and all details . I gave all proof after that company did not refund both policy.

Then I got refund for only one policy but still I m waiting for another .
I got two policy and there are :
[protected] Sharmilben S Patel ( Lapse)
[protected] Satishbhai N Patel ( Refund ).

So I m requesting to you for refund my another policy as soon as possible. I have whole call recording as a proof so if you need it tell me i will mail you.

Regards,
Tarang Patel (On behalf of Sharmilben and Satishbhai)
[protected]
[protected]

R/sir, mam
I mohinder singh from badsa want to refund amount against policy number 51820639. As the agent sold the policy with fake commitment.
He told me i have to pay single premium & i will get a cover for 10 years. But i later came to know its a regular 10 years paying product. I am a retired pensioner & my age is 67 years & my financial condition is poor. i am not in condition to pay the regular premium. many times i went Bahadurgarh Reliance office. but thay didn't listen my complaint.
kindly look into matter & refund my paid amount which is earned by very hard work.

Mohinder singh
[protected]

Please tell me about my policy no. A3727685 application inward date:20/03/2009 and my advisor code is 20556128 lalita pardal policy is in the name of geetanjali kaur under your super investment plan ant amount paid was rs.15000.00
Pl. Inform me over my phone no. [protected] or e-mail at [protected]@gmail.com

Please note that advisor contact number is not working

Dear sir,
This is regarding my reliance life insurance policy no10399667, which i purchased in 2006 for 10 years term. As per terms i have paid 3 years premium and continued my policy.
But this policy has been terminated in 2015 and the final fund value of rs 699000 was sent to my policyholders address. But i was not informed about the termination of the policy and was sent to my address where i donot stay now.
This instrument was sent by registered post no
Arshad jamal sayed,
Pod no rm[protected] in
Dated[protected]
Sent by registered post. But the same was returned back as i was not available at this address.

Hence i request you to resend the instrument to the given below address or the fund value can be deposited into my account no [protected] of axis bank.

Please do the needful immediately.

My address,
Policy no: 10399667
Client id: 00748377
Premium 20000 per year.


Dr arshad sayed,
C/o, mr tanwir wahab sayed,
Prestige bella vista, tower t 20 (C),
20019.. Ground floor. Block 32.
Mount poonamallee road, next to indian oil petrol bunk,
Kattupakkam, porur, chennai - 600 056.

M: [protected]

Thank you for your support.
With regards,
Dr arshad jamal sayed.

I had my policy done with ur company
I paid amount
N the fraud is done by ur policy advisor
I had somewhere around 28 policies
N not even a single penny is given back to me

No one is responding to our vows
Please look into the matter i have great loss in lacs..

I have already complaint many time but no further actions are done

Help me or tell me a way out

Dear Sir,

I have policy and client ID number 03487214 and policy no is 11611968. Policy Term is for 10 years . Started on 29/02/2008. I regularly paid three years post that I didn't pay but I was regularly see the policy fund details through reliance site. Today on checking the site found that all policy details and fund information has been removed and at the same time I call to customer care. Customer Care person informed me that your policy was not active from long time due to that reason it has closed and final reimbursement has been send to your home address and it is send on July 2015 i.e. one years back without any prior intimation to me. I have left my home five years back but regular tenant is available . I called back to my tenant and asked about this he has not received any document and cheque. Due to communication gap by Company and without prior information policy has been closed and I have lost my money. So I request you to please provide the solution as soon as possible.

Sir
Maine apni wife mamta kushwaha ke name ek policy liya tha jiska policy no. 19263269 hai. Wife ki death novenber 14 me ho gayi thi. Maine death claim october 2015 me death claim kiya tha. Abhi tak mujhe paisa nhi mila. Jabki maine branch ghatampur me sare documents diye the.branch me pata karne pr bataya gya ki aapki check waapas ho aayi hai.dubara reqest lagane ke liye maine 2 bar poore documents diye. Lekin Suneet ji ne meri reqest nhi lagayi.
Sir nine month hone ke baad bhi mujhe paida nhi mila. Jabki LIC ka death claim mujhe 41 din me mil gya tha.Suneet ji kahte hai ki tumhe mai aise hi pareshan karooga.
Sir kya mujhe mera paisa milega ki nhi??
Policy no. 19263269
Policy holder- Mamta kushwaha
Branch- Ghatampur kanpur u.p.
Yours
Amar singh
Mo. [protected]

Sir/madam,
I have paid my premium amount rs 10000/- against my olicy no.[protected] on[protected] through online payment. The transaction id is-6504115.

But till now premium payment reciept is not available on the website. So please you take a neccessary action to update and sent my address the pemium payment reciept of plicy no.[protected].

From
Mousumi rani sardar
Mob.-[protected]
[protected]@gmail.com
Vill+p. O.-barunda,
P. S.-bagnan
Dist.-howrah,
West bengal
Pin-743251

This is in reference to do with the harassment that has been caused by reliance life insurance to myself and my family since last 6 months. We are a family who had unfortunately bought a life insurance (Policy number –[protected] from reliance life in the year 2010. My father (Pradeep kumar bansal, the proposer) who had done the life insurance for me – mr. Roshan kumar bansal - passed away this year. Since he was the sole person responsible for taking care of the family, we are no longer in a position to pay the premium amount required for my policy every year. I have requested reliance life insurance to accept my surrender request and pay me my due so that i can support my family. However, reliance life is acting smart and asking me to bring a ‘legal heir certificate’ to do the needful.

To solve the issue, i brought the ‘legal heir certificate’ from my ward counselor. However, reliance life refused to accept it. Then i brought a ‘legal heir certificate’ from the notary. Again, you didn’t accept it. Finally, i brought the ‘legal heir certificate’ from the executive magistrate. Again, you have refused to accept it. Now you are asking me to bring a ‘legal heir certificate’ from a sub divisional officer (Sdo) or a district magistrate (Dm). I have been going to these people since last 3 months but they have clearly refused to offer me the certificate since this is not their job and they don’t know me personally.

Let me be very clear with you. The sub divisional officer (Sdo) and the district magistrate (Dm) are not my family members that they know me and will provide me with a ‘legal heir certificate’. Reliance life insurance knows this very well that i will never be able to get this certificate from a sdo or a dm. You are trying to play around with me. I have lost my father six months back. You as a company will never be able to understand what i and my family are going through at the moment.Instead of being compassionate, you are making me run from one office to the other every single day knowing that there is no end to it and also knowing very well that since i am in no position to pay the premiums anymore, you are just waiting for the day when i fail to pay my next premium and you can cancel my policy without paying me my due.

I have been getting emails from one of your executive named priti iyer asking me to provide legal heir certificate. However, she doesn’t mention that it should be specifically from a sdo or a dm. I am sure you know it very well that a sdo or a dm will never provide me with such a certificate until and unless they know me personally.

I want to tell reliance life insurance one thing very clearly. There is a limit to a person’s patience. The day i lose it, trust me, someone will regret.Instead of cheating me with my policy amount, i would appreciate if you could give me my due at the earliest.

I am sending you this email so that next time when i escalate this case to the highest level, i have a proof to stand by my statements. If i do not get a proper reply from you within next 24 hours, i will take it to the social media, consumer courts, media and the irda.

I do not expect you to be kind to me during this period of bereavement. I would however expect from you to not give me this trouble of getting my money back.

Regards,
An unfortunate customer of reliance life insurance,
Roshan kumar bansal
+[protected]

Mr. K.N. Pandey representative of broker code # 21197245 of Reliance Insurance co. assured me for tour package (verbal)with Insurance policy purchase on 10th, Mar’ 2010, on their assurance I purchased policy no 18702410 for Rs.30, 000 on 10th, Mar’ 2010 after that I asked with them about tour package they asked tour package will come along with policy bond but it was bad luck policy bond came but without tour package. This matter I forwarded to Reliance Insurance co. about that package and requested to Clarify with that broker’s representative but Reliance Insurance co. neither asked anything by Mr. Pandey nor asked with me anything. I requested Reliance Insurance co. to close the policy no 18702410 and return my deposited amount Rs. 30, 000. It has been long time now neither they got me that tour package nor return my deposited amount .Policy no 18702410 is also not closed by them.