Reliance Life Insurance Complaints & Reviews

I have surrendered my policy no. 17672117 completing all required formalities on feb 28, 2019. I was told that at max it will take five working days to get the money in account. But today 10 days have lapsed (8 working days) but still the amount to be received in my account.
This was a totally unexpected unprofessional working on the part of concerned department.

Sir
I resigned from the reliance nippon life insurance ltd on 11-jan-2019. still my full and final settlement and experience letter not got, i checked in the weblink that every time shows that under process, and i sent mail to rlife.[protected]@relianceada.com But no response sir please looking into this matter...
Emp code:70309329
Kerala
Ernakulam

Dear sir,

I have paid my insurance premium of rs.15, 000/- through online payment on 06/03/2019 against my policy no.11732087, but till date
I have not received premium paid receipt and also updated in my account.

I request u to kindly send the receipt immediately for claiming u/s 80c and also update the same in m y account.

Thanking u.

Regards,
Vijay d. Bhende

I am dr. P. T. Saleendran, working in abroad from 2013 and i had health and wealth policy for more than 15 years. By december 2017 two people (Mr. G. Samaresan and mr. Sakeer ali) introducing themselves as the branch managers of reliance nippon life insurance company limited, no.965, 2nd floor, harita center, sony world building, avinashi road, lakshmi mills, coimbatore 641 037, contacted by wife at my home and said that the policy plan - health and wealth policy is about to close and requested to change over to a new policy plan - reliance easy care fixed benefit plan – single. My wife who is less educated and innocent was carried aways by the words of the agents. Thereafter they made many calls from the branch office and contacted by wife in person bringing the documents and other procedure. They said that the amount accumulated in the health and wealth policy will be used to pay the premium new policy and requested for a singed blank cheque (As they were not aware of the exact amount), adar card copy, bank account details, photos etc. As the bank account is a joint account, my wife gave the signed cheque and all requested documents. Within few days they credited the amount in my account and they debited the whole amount.
Within few months, we received three document and my wife was under the notation that the documents were related to new policy reliance easy care fixed benefit plan – single. Very recently people from coimbatore branch office called though telephone and also came in person to my home asked to pay a premium of rs. 98007.64 every year for about 10 years which is not affordable by me. We were shocked and verified the documents. It was found that one of the documents were reliance fixed savings, which we were totally unaware. All the signature in the documents were fake. None of the signature in the documents were mine nor my wife’s. The agents of your company has put our signature by themselves. I have never seen the agents in person so far. I never expected this type of act from a reliance office. All these happened when i was not in india. I left india by 20th september 2016 and i arrived india only after january 20, 2017. (Herewith enclosing the dates in my passport as a proof). All these had happened during these time. I contacted the local reliance branch of coimbatore and explained in details about this cheating. I have given a complaints to them and they requested me file a complaint in the customer care office. I humbly request you to action against those involved in this deceitful act and to cancel the reliance fixed savings policy and to return my money at an earliest. I have not given any police complaint as this may spoil your organizations reputation.
I have already submitted a complaint at coimbatore branch in person. Herewith enclosing the copy of it.
Thanking you
Dr. P. T. Saleendran

Hi,

This is regarding policy number[protected]

I have been initially contacted by reliance insurance branch regarding a special offer that if i subscribe for money back policy then medical and educational policy will be offer free.

Because of this i got interested in the policy and went to the branch of reliance in kharkhana secundrabad and registered for the policy.

Regarding policy documents they told that ill receive by courier. But till now (1.5 years) i have only received the main policy documents that is money back policy and when i contacted the main branch they told that im eligible for only 1 policy as i have only 1 document.

Now the branch where i have applied the policy was also removed and the policy agent number given in document is not working.

This is simply unacceptable and hardcore cheating for a company like reliance and just mere cancelling a policy wont solve my problem because i have invested time also into this company.

I can attach the policy document if you require. Im using my registered email id for your verification.

Please do justice and see that in future no one else suffers like me.

Regards,
Raman.
[protected]

Mera insurance dhokhe se kiya gaya hai a bat mujhe bond milane par pata chala mere insurance me mera signature duplicate hai aur mere namnee bhi galat hai mere mobile number galat hai mere wife ka name galat mera insurance bilkul dhoke se kiya gaya hai mai agent ke khilaf karwayi aur apna balance returne chahiye
Reliance insurance company ke agent ka name sager pandey hai

Have a serious complaint against the reliance life insurance company engaged in unethical business practices. Reliance life insurance company has appointed fraud insurance agents in various branches of their outlets, from where their insurance agents gives false and misleading information about reliance life insurance products. They trap people by luring them to take reliance life insurance policy to a bigger amount in the motto of earning high incentives and when people get aware of that they are being cheated and ask refund of their policy premium, reliance life insurance company executives make fool to people since their 15 days period is over leaped now they have to continue paying the premium. Similar case is with me i have already paid a premium of rs.50, 000/= (Rupees fifty thousand) to this company and for last three years i have been in continues followup with this company to return my policy dues as i have been given false, misleading information about their reliance insurance products.

But they deliberately ignoring my emails and giving one excuse that since my 15 days time is over, i need to continue paying the policy premium. I have learned from many other people as well that reliance life insurance is engaged in such unethical practices for long has no mercy it only see how it can generate more and more revenue by looting public.

Being india's no.1 news channel i request your goodself to help me in getting my policy refund of rs.50, 000/= returned back from reliance life insurance company at the very earliest.

It is a FRAUD company. Please DON'T INVEST A SINGLE PENNY in any of their policies. Please read very carefully.

Their agents are blatant liars. They will come to your home and lie on your face in the broad daylight. Looks like Reliance has invested huge sums in their training on how to lie to the customer with such great confidence.

Customer service is a joke. They keep sending you the same email. Their customer service representative doesn't know anything about their policies.

All in all, this is a sham business. They will tell you a very attractive plan, take your money, send you a very confusing document in the name of policy where nothing is mentioned clearly. They have managed to word their policies so well that it looks like whatever the agent told you is just about right but it isn't. Nowhere in the policy, you will be able to figure out what exactly you will receive at the end of policy or when you surrender the policy after 3 years lock-in period. You will have to trust the agent.

If you call customer service in the first 15 days they will tell you the same benefits as the agent told you. This 15 day is free lookup period as per the policy post this you can't do anything.

So you will then forget everything and move on until a couple of years passes. Later, you will probably want your money back to invest it somewhere else or anything else. Now the real story starts.

When you call the customer care, now they will tell you a different story, and when you hear that it will make your blood boil with rage. They will tell you that if you surrender the policy you will get a meager amount back.

When you take the policy their agent will tell you that you will get money after 3 years according to this formula.

Total Money = Sum Assured * No of Premiums paid / No. of Total Premiums + Guaranteed Bonus Add on + Surrender Value.

This is a very good amount but the trick is you will never ever get it. You won't even get half. Not even a quarter of this amount. This is the reality.

For example, if I consider my case, My EMI is 60k pa and total no of premiums are 10. And I was told that if I surrender after 3 years then according to the calculation table in my policy I should be getting

528, 840 * 3/10 + 31730 + 86747 = 277129/-

But in reality, the formula was

1st premium gone + 30% of 2 premiums = 36, 000.

Can you see the difference? It is 20% of the amount you have already paid them (forget about any interest).

So you paid them close to 1.8 lacs and you get back 36, 000. Isn't that a joke?

BUT IT ISN'T. IT IS TRUTH.

SO IT'S A HUMBLE REQUEST TO EVERYONE, THAT PLEASE DON'T INVEST A SINGLE PENNY IN RELIANCE ADA GROUP. THEY ARE GOING TO SUCK ALL YOUR HARD EARNED MONEY.

AGENT NAME : DEEPAK
PHONE +[protected]

This agent is one hell of a fraudster. He looks very decent and he looks like he comes from a good background so you kind of put your trust in him. But please no mistake. He is a monster who is trained by Reliance to suck up your money.

I submit almost 6 to 5 forms in parasia branch regarding my maturity..in 3 forms branch person says tick on surrender your amount.. Then i call customer care he tell me this comment generate fill two form more. Now branch comment two more form to fill... What i mistake.. I buy policy this was my mistake.. Or 2018 april was my maturity date... How much more form i have to fill please inform me...

Now branch comment that letter o[censored]ndertaking form have to fill...

Policy numbers:53187827&53190921 policy owner: prasanta kumar saha dob:[protected] life assured name:tushi saha and srabanti saha amount:rs 50, 000 each
Date of commencement:29th march 2018 & 18th april 2018

At the outset would like to express my utter disappointment with the level of service provided by a reputed organisation like yours, in which we had a lot of faith but sadly it has been broken into pieces with a customer like us having to face such a scary situation because of the misleading approach of your executives.
I have the following queries and demands from your organisation:
1) i am feeling very much duped and cheated by this misleading behaviour of yours organisation.
2) the above has caused us immense mental agony and trauma.
3) i want my policy as mentioned above to be cancelled immediately and refund of the entire amount paid by me rs 1lakh in total in the name of my daughters (Tusi saha & srabanti saha)
I am sure better sense prevail with your organisation and you will do needful immediately. I expect solution to my complain as soon as possible of receipt of this letter of mine else i shall be forced to go to the regulatory authorities and put this on social media as far my reach.

Thanks and regards
Prasanta kumar saha
[protected]@gmail.com

I am kuldeep singh pan – hbwps4001p it has a agency code:- amp22247147 with reliance nippon life insurance branch moradabad i have applied for cancellation for my agency code. I never give any policy in this code, it has already terminated by reliance in 30 june 2018. But its still showing with my pan no. Please release it otherwise i will loose my job. Please cancel my agency code immediately.
Mobile number:-[protected]
Email:- [protected]@gmail.com

Hello Team,
My self Sameer Govind Tawade. I was buy Reliance nippon life insurance policy from the reliance agent in 2012 . My policy contract no is 50464597. And client id is 84621657 . Agent sold me policy on confirmation stating i will be getting 20 lakh rupees over draft limit against the policy. Agent provide me policy of yearly premium 46323. I was paid my first premium by taking money from relatives. But after getting policy agent was not replied my qurries of over draft limit. I was visit to insurance office they told me they not provide such type of scheme. That time want to close my policy but insurance company not allow me. They told me you will be loss the money. After
i was unable to paid huge amount premium in next year. And policy get lapsed. I try to contact the insurance company but they not ready to return me my paid amount. Kindly do the needful.

Sir, mai jamuna singh policy contract no 51890739 client i'd no 89199651 hai aur shekhar agent ne mujhe 6500/- half early kist ke lie bola ki har mahine kuch mobile no doge usme camission milega lakin agent ne bat karne band kar diya preet vihar office se kai bar phone me bat kiya lakin kist jama karne ke liye dabav banaya gaya ki usne galti kiya hai lekin aage koi problem nahi hogi sap apni list jama kare mai kist dene se mana karta raha apna 6500/- wapas magta to kaha jata aap policy chalaie aur mera paisa nahi diya ja raha hai aaj bat kiya to bola ki ab kuch nahi hoga maine pochha kyu nahi milega to yah kahkar tal diya ki app ne complain nahi kiya jabki phone me hamesha bat hui lekin ye bat kabhi nahi batai gai aur aaj bolla gaya aap ko koi paissa nahi milega. Aap se nivedan hai ki mera paissa dhokhe se liya hai use dilwane li kripa kare. Complain karne wala -
Jamuna singh mobile no. [protected], email - [protected]@gmail.com

Sir/Madam,

An amount of Rs.16, 627/- paid through paytm towards my policy no.51844104 client id.09820364 Please provide full details premium paid receipt for income tax purpose o[censored]/s 80cc rebate

I have not received My premium paid receipt yet as the amount Rs.16, 627/- was paid by me on 3rd October 2018

Please reply to my email Id. [protected]@gmail.com

Thanks for regards

Respected sir,
I have received minimum maturity amount in my policy no. 13283384.
While my this policy fund value was 2, 36, 971 rupees on 7 sep 2018 at 1.50 pm &
2, 35, 881rupees on 6 sep 2019 at 1.54 am.

But i have received maturity amount 2, 22, 754.64 rupees only.

You can see here attached screenshot picture of that days.

Please contact with me in [protected] no.

Paul ratchaganathan p,
39/a, gandhai road,
Kallakurichi, post & tk
Villupuram. Dt

Dear sir
I have paid in new policy reliance nippon life insurence amount of 50, 000/ thourgh on ecs date : 21.11.2018.
Heance i have already two policy in reliance life.
So please this (New poliucy rs.50, 000) amount cancelled and please return in my account

I am liladhar s/o mohan singh of village kachora post office achnera distt agra up have invested amount 135000 in the reliance life insurance policy no 12366702'12365766'12536721 aug 2008

My amount maturity date aug 2023 2021'2019
But amount issue unknown person
But company with out information close my policy ferbruary 2015
But amount not received till t

Fir lodged against reliance nippon life insurance co. Ltd. Against their fraudulent and fake policy issuanc e racket - fir no.339/2018 u/s 406, 420, 468, 471 & 34 ipc at ps – janakpuri ref. No. Cip[protected].
Fake insurance policy issued by kirti nagar branch of reliance life.
The signature in the policy of the insured is forged. A dead person has been made beneficiary. A racket is going on in reliance life insurance company in which senior officials like anup rao and shriniwasan iyengar

I had parchased a cell phone vivo y 71 black with insurence it was accidently fell to the floor on 20th october at 4.30 pm in my native place ie tirunelveli, due to hit my brothers son with my son when he is playing gams with both hands in the cell. I had made the claim with them they registered and i had paid the reg charges rs 950 also, they have taken my cell but still they have not at all giving any response so far i is already 25 days gone my hanset iemino [protected], [protected] reg cell no [protected] my name is anthonyasraj email id [protected]@yahoo.in

Date of commencement 31.10 2013.Date of maturity 3.10.2018. Mode of premium payment yearly.Total premium amount paid Rs.3, 71, 378 in five yearly installments.Today an amount of Rs.3, 56, 130.38 has been credited to my bank account.This amount has been paid after deduction of TDS Rs.3596.00 as informed by customer care.As such a total amount of Rs.3, 59, 726.38 has been paid as maturity amount.This is much below than what I have paid as premium.Though this was a Endowment policy.I am not in a position to understand how maturity amount can be less bangla than premium paid amount.Please review.