Reliance Life Insurance — Policy Details Not Found

I have made payment for policy worth rs 50k on 30 April 2022 to purchase Reliance Nippon Life insurance but with policy no. TR997166. But there is no such policy exists with given policy number on its website. I am unable to fetch any of my policy details.
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    Reliance Life Insurance Phone
    1 800 3000 8181
    Reliance Life Insurance Address
    9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East), Mumbai, Maharashtra, India - 400063
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