[Resolved]  Reliance Life Insurance — reliance nippon money back plan

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Have purchased a reliance nippon moneyback policy in march 2018. I have been in contact with a person named mr. Kamal claiming to be holding a managerial position at reliance department.
He advised me to purchase the money back plan and also promised to provide a health insurance plan, which reliance is offering as complimentary with the money back plan and for a limited period of time.
I purchased the money back plan and have the documents available with me now but i have still not received any information/ documents related to the health insurance plan. I was also promised to be provided with a medical insurance card with which i can claim cashless benefits at a few networked hospitals.
I am now relaizing that there is nothing related to helath insurance plan being offered with the policy and have been fooled by the person (Mr. Kamal).
I want this to be escalated to the highest level so that these false schemes should not be advertised and misguide the customers.
After some more research i came to know that the policy was issues through a broker firm "mr. North india finserve pvt ltd" and this company is a total fraud. I want a strict action against such companies
The number from which mr. Kamal has been in touch with me are :
[protected] (Personal number)
[protected] (Work number)
[protected] (Work number)