[Resolved]  Reliance Life Insurance — Reliance policies false commitment

Address: New Delhi, Delhi

My client ID: 84035546 In Feb, 2012, I got a call from somebody from Reliance ([protected]- Mansi as she claimed her name to be) telling me about a Reliance policy with guaranteed14% returns even after surrendering the policy after 3 years. After a discussion, an executive came to my office address and explained how it gives assured return of 14% after end of 4th year if I surrender the policy after paying 3premium. Returns sounding good I took a policy no.50262980 with around 30 K premium amount. Thereafter a gap of every few months I used to get calls that if I take another policy, the returns of the existing policies will be increased and this way I ended up in taking total 5 policies Pls find below the amount that I was assured at end of 4th year after 3 payments for these policies Policy no. Premium surrender amount at end of 4th year [protected]K 1.62 Lacs [protected]K 2.38 Lac [protected]K 3.24 Lac [protected]K Rs 79500 in 2015 end (was converted to 1 time payment policy) [protected]K as per interest rates for above mentioned policies BUT After visiting Dwarka branch of Reliance Insurance (3rd floor, C block, Sector7, Dwarka) on Saturday 12July 2014, I got to know that these are regular 10 Yr payment insurance plans and if I surrender any policy after 3 premium payments then there is no benefit provided and I will only get approx 30% of the payment made for that policy. I am trying above mentioned phone number for the past 2 months but it is switched off This is a big fraud and also I am in a state of shock after getting to know the truth. I strongly demand to provide a complaint number and immediate return of total of all premium payment I have made (Rs 330709) for these policies with interest till date