Reliance Market — False Commitment

Address:

Bhopal, Madhya Pradesh

Hi, I wanted to give you a heads up for the false commitment being made to the wholesalers by Reliance Market Bhopal. Allow me to brief you about the recent situation: We are a wholesale firm in Bhopal. Reliance Market Execs do the marketing and take the orders for their products. If we want to place an order for a product, we come to an agreement for the price and also the quantity. Then they collect full payment before dispatching goods. Now the delivery of goods make take a day or a week. Last week, Mr Sachin Nema, who is the Category Manager @ Reliance Market Bhopal, came to our shop and took the order for Fair & Lovely of MRP 23 (20 cases). We were told that we would be given fair & lovely on a condition that we need to buy Parachute also. We needed the first product so we had to invest money in the latter too. As per discussions, we gave the money for the goods Rs 87800. Frankly speaking, we didn't have that much cash during that time. So we went to bank and disloved the FD for this amount. Now after four working days, we were delivered only Parchute. After follow up, we were told that Fair & Lovely is out of stock and money shall be returned in a day. ->This is very disappointing. If they cannot give goods, then why come in market and take an order? ->Why take money in advance and then use money for a week? ->The same money could have been used in a bank and i could have got an interest for the same. ->We had an FD, but we dissolved it coz we wanted to make a fair investment in our business. But we feel cheated and fooled now I would like to request Saurabh Jain (Sales Manager @ Reliance Market Bhopal) and Mr. Ashish Dubey (Store Manager @ Reliance Market Bhopal), to look into the matter and escalate it coz its a cheating with the wholesalers. You cannot lure the wholesalers with cheap rates and the take their money and later on not deliver goods and then returning money. This is not how the business is done. Regards, MGS Sunny