Reliance Market Complaints & Reviews

Today i went to reliance market situated at Tripura road, Guwahati, Assam. There before buying the packets of mustard oil I asked one of a lady staff about the price of the packet, she took out a price list & told that the price of 1lt packet is Rs 171.00 so i took 4nos of same mustard oil packets. Bt after billing n payment I got to know that the price of the same mustard oil packet is Rs 178.00 each. When I went to ask the lady seller about the reason then she said that the online & offline prices are different & then she went away.. At the time of collecting the product I just asked her the price of the packet, there only she could have clarified about the online & offline prices, I wouldn't have bought the product. After billing why such confusion had arised with me n the other customers like me. According to me when I went to the Market to buy a product, it's the sellers duty to guide me properly about the price of the product which I wanted to buy. Please do look into the matter as early as possible otherwise reliance will lost many of its privileged customers.

Price written where the product is placed is different from billing counter.
Exchange process very lengthy and also bill is not provided for the product which is being returned.
Store is not cleaned, every time it is being managed, ladder and trolleys are their in between the product purchasing areas.
They have near about 17 - 18 billing counters but only 3 - 4 are open on weekdays and 10 arround on weekends.
Some staffs are rude.
If ranking is being asked 2 will be sufficient for nowadays overall to the store, previously it deserved 8+ I think before COVID started.

This is to bring to your notice that I recently bought ice cream from reliance market and I have been provided poor quality icecream.

I am calling ur staff gandhi (OL) for the past 1and 1/2year.he is taking commission on products products provided by the company. As i refused to give him the amount he asked he is not giving me the stock i asked. He didnt even add my firm even i gave him several times to add it for the company code. He is speaking very rudely that he doesnt have to answer my call.. Please help me to sort this issue.. He is the OL for reliance market madhavaram chennai

The reliance market sitatued in kurnool at City square Mall in andhrapradesh has the worst maintaince. The main problem is with the security people the people does not take care of our items which were let in the cloack area of mart. They are telling as our own risk. They don't allow children in mart atleast they have to consider the pepole who come singelywith childre.

Hi i am khyati thaker, i am from rajkot my complaint against your cashier employee whose name is Jignesh in reliance market rajkot. His behaviour is terrible towards the customer i am very disappointed with the service he was very screaming at me and asked me to go another cash counter, seriously it’s pathetic, kindly take action against him and resolve my problem. Thnks!!

I have purchased the ac from reliance market, ariyamangalam, trichy. The person arranged for installation was behaving rude and bargaing for money with additional work. I have never seen such kind of behaviour in my past by service engineer. Need an immedite expedition on the complaints and in fact i dont want to have such a person for my ac installation and that should happen today with an counterpart.

My name is arun arora. I have a grocery store in patiala.
I spoke on the phone this morning to you that i want some goods for my shop, which they said that you come and take them there, they did not let me come in and sent me back saying that you are 40, 50, we will let you in if we take the goods of
After convincing me that i am your regular customer, i need goods for some shop, so even then they did not let me in.
However, in front of me, he let some friends of his identity go in front of me.

I had very bad experience in relainace markit patiala punjab 147002
I want to purchase a nilkamal plastic stool
[protected] code
On 5 oct 2019 but in billing counter thery refuses to give that stool because of this stool was not updated on system. Then why they displayed that item which is not updated in system. That time maninder singh said that this will update after 24hr in system. I went there around 6pm in evening but at that time. No grocery manager was there, his name is harpreet singh. He was not in reliance market.
I faced very bad experience

Today, 20/09/2019. I buy some products from reliance market
Location: bahadurgarh, near punjabi university patiala (Punjab).

When i reached at home unfortunately i see exp date, i am shocked because product already expired 07/19. I have all proof with bill. If i used this product that can be poisonous for us.

I know no one will take action against this firm owned by ambani. Due to security reason not adding bill number

I request to all don't buy anything from reliance market if you wanna buy check properly.

Regards
Customer

Jai hind

I am regular customer of reliance market bahadurgarh (Patiala). Today (10.8.19) i was harassed by concern staff. We purchased 4 bed sheets. Its price mention on display was 699 rupees against mrp of 1999 rupeees. During billing, i was amazed when it was showing 799 per sheet. This is second instance in last 3 months. Concern staff does not bother regarding problem of customer. My reliance card number is [protected]. Who is responsible for the time my whole family wasted there. Also concern staff misbehave when we asked them regarding this. Their reply was that we can not do nothing as there are too much articles.
My contact number is [protected] & my email id is [protected]@gmail.com

Dear sir,

A regular customer of reliance went to reliance market (Adda link road, kalyanpur, asansol-713302) on 21.7.19 while shopping already taken 1 deospray and some grocessary, as deospray was having no seal we opened the cap to smell the deospray, suddenly the manager of the reliance market suddenly started taunting at the staff saying people come hear to smell just not to purchase from here. He stated telling his staff that why did nt he stopped us. When enquired why he is saying in this manager and what is his name he relied, he is not authorized to tell their name as per policy and told me he will block my card so that i cannot shop and startedd houling. Such a bad behaviour from a so called manager of the reliance market. Very bad seeing this. Spoiling the reputation of the company. Will recommend not to go there having such a uncultured manager.

Thanks
Rana roy
[protected]

I am a regular customer of reliance market and face this problem every time. There are always more than one item having different prices at display rack and billing counter. Generally nobody observe this difference after billing. But it is there. For example yesterday i bought canola oil whose displayed price tag was rs 869 whereas it came to 979 during billing. There may be so many items like this in the store like reliance market.

I purchased 2bottle of ambipur from reliance market on 26/03/2019 today when i ready for use i surprised to see that one of the bottle is not working properly, so immediatellly i go to the store and complain the same, but it is very unfortunate that they refusing to replace the same as well as the saying that the problem is occurred by me. It is very disappointing to me as i am an old customer of the store, hence i decide to not purchase anything from reliance market and also advise my friends and relatives to not purchase anything from reliance market.

I bye a 10 kg atta bag and i didn't didn't see much. Bag was very much cracked from below side. I saw after billing then i tell to change to other but he didn't change
At least he can give me a plastic bag or any type of bag for that. And i was going with bike and in the way atta leakage from bag. He tell me that there is no change policy. I don't return. But he can give me at least a carry bag or plastic bag. But he didn't do this.

It's written rs 199 but on billing they are charging rs 405..
Product - relcln combo b pch

Date - 3/11/2018 20:47:42
Store - 3318
Tax invoice - [protected]
Reliance retail ltd, guwahati

I need a compensation against fraud to end customer, as people visit with trust n u all are manipulating the trust with billing amount mismatch...
I m going to complaint at higher levels soon, if not responded asap.

Prakash adhikari
Ph no-[protected]
[protected]@yahoo.com
Guwahati

My name is kesavan. I am purchasing goods on every month from reliencemart for 4 years. On purchasing on 29/09/18, they are charging 6rs for a small with is insufficient to carry goods. I had a hard time carrying goods on that cover. Change the rate or the cover size. The billing person demanding to arrange all the stuff by me or else they won't bill the products. What type of behavior is this? Then why are advertising customer first? If your staffs are behaving like this.
Purchased date: 29/09/2018
Billing time: 13:58:10
Cashier number: 60435860
Store number: 3235
Pos no: r004
Survey field number: 1314/1
Add a customer complaint in your website and closely monitor.

I had brought some groceries on 14/9/2018 from reliance market vr mall kharar mohali. I have used pnb debit card to pay. For one time rs.2272/- are debited but bill does not come out. Again i have to pay rs.2272/- and then bill came. I have sms record to show that payment is taken twice.
Kindly tell the store to refund rs.2272/-
Bill no.[protected]
Date:[protected]
Customer card no.[protected]

In reliance market on 10th of September 2018 I had bought some items like maggi, nachoz, some perks and one mixed fruit juice of 1 LTR which all was in offer. But in that perk and nachoz has been expired. Perk has lost its all favor and nachoz was worst feeling ever. I had to face a huge emmbarisment in front of my family and my money has been wasted and I had to suffer a lot from that nachoz product that particular night and it had its effect on next day also . Even that mixed fruit juice was to expire in another 4 or 5 days .That nachoz had taken air and so I thought it had tasted that way and had in discount but the matter was that it had expired had kept to sale.this is big crime and I would like to register complaint on reliance market company for its total negligence. I would like to get compensate for wasting my time health money and much more. 2 pack of nachoz of tomato had expired and 1pack of nachoz of another flavor was worst I dont no why may be it had taken air and about to expired in another 20 25 days.also it is so shamefull of there negligence that even small kids can consume that product.so please punish them as hard as possible so that this mistake cannot be done again.

On 8th of september 2018, i visited reliance market located in vinayak nagar, nizamabad, telangana. My tax invoice is [protected]. I got my stuff in a cart and proceeded towards the billing counter approximately at 5 pm. A person named ashok sagar (As said by the person named shiva at my billing counter) shouted at me to move my cart to other billing station as the crowd is little less over there. I ageed and was moving my cart which was fully loaded and heavy, apparently he was rushing me saying “can’t you walk any faster?” i proceeded to the counter he showed me to. There was some problem with the billing counter and it took 20 more minutes of waiting, there was no hope of the machine running! So we went back to the previous line we stood in to find it crowded with 10 more people.
Whose fault is it now? When i ask about it the staff behaved rude!! Worst experience ever at the place. No one to take care of the issue, no one takes any kind of responsibility. Is it how we get treated for paying?!
There were barely two or three staff members for whole lot of people waiting in line for long hours! When i asked about the manager there was no person willing to tell their names or where the manager is! This is not my first bad experience here, the staff always misbehaves and are very rude. I am not going there to get should at, this can’t be ignored. Necessary actions are to be taken and i am expecting an apology. If not i am going to take this to appropriate courts.

Today i made a shopping for 245 rs at reliance whole sale market at puda multiplex choti baradari jalandhar punjab .at the time of billing counter no 6 amrik singh cashier no 60423763 who was at bill desk asked me for reliance card which unfortunately i was not carrying so he denied to make payment.at the same time i ws standing at the counter a person behind me purcahsed his item without card.i askd the cashier to make my payment but he said he cant do beyond 200.so i said to divide the payment into 2 person as i was with my wife.but he denied very rudely as if i was begging something frm him.in the end another customer helped us by givng his card.this kind of customer service from Reliance was never expected..kindly take action for these kind of staff who r making ur services worst..
Today ws the worst experience in Reliance by me in my life...

Regards
Jitender kumar

Dear team, i visited to your outlet in patiala today. My reliance card was not accepted, while you don't have city wise card for the same format outlets. Noticing me under pressure a fellow customer offered help by asking me to purchase on his card which your bill cashier :[protected] girl )
ballatantly refused . She was very uncourteos, unfriendly, rude and bad behavior and we demand appropriate action against her and an apology from your team.
I and my family love to visit reliance market in patiala again.We happy to buying things and good time to spent it watching so many products together.
( we request to reliance company to ask her, why she behavior is very bad to us ) please help us to no our reason
cashier : 60399494 store : 3236 date 10/07/2018 patiala punjab
thanking you

Dear team

I had purchased apple fruit from reliance market bathinda yesterday evening. Look wise the fruit was looking fresh and ok but when on reaching home i cut open the fruit, it was rotten inside and was pulp was black. Taste was sour.

I has not expected this from so reputed market like reliance.

Pls look into the matter seriously
My contact no is [protected]

Hi team,

I hope this mail finds you well,

This email from me is to let you know how wonderful and awesome your customer service provided in your store, reliance market, pallavaram, chennai. Store number :3303,

Your cashier name : alagarasan{60417761} from your bill, he was closing the billing counter and i happened to be the last one, my bad fate i didn't teach my ten year old daughter to tell other customer that the counter is closed and please don't stand behind me, next time i will teach my daughter for sure to do your cashier's work, because when i asked your cashier how would a ten year old daughter will know that and why are you blaming on her for the customer behind her. Here you might want to question me where were you then? Why didn't you do what our cashier asked you to? My sincere apologies for that as i was doing my last minute shopping as it would save my time and you would have profit from what i buy, may be i am wrong next time will make sure that i stand there and do the job as told by your cashier or support staff for sure or will teach my daughter to do so, however i did complain at the reception and found another wonderful story as another customer had purchased 3 t shirts which was under the discounted price placard and while billing the offer wasn't applicable and wanted to confirm with your receptionist, he gave some answer by questioning another girl staff there, and she gave another wonderful answer asking them to come another day for the same offer, the customer grumbled something and went away, and your girl's response to the receptionist, billing eh pannala idhula ivalavu thimira paaru, i was litreally shocked by that as i am also standing there for complaining about my experience. Please take care of these issues,

Once again thank you for your wonderful service, awesome customer experience,

I'm writing this email even after complaining to your receptionist, because i'm not convinced with the solution provided that it would be a permanent one,

Shopped on sunday: 6/5/2018 time: 18:51:32 invoice number: [protected]

Thank you,

Aravind sankararaman,

[protected]

I was a reliance card member in bangalore. After i relocate from bangalore, i request over phone to delete my phone number from sending sms promotions. They said yes but it never happened. One day i visited their customer care in the market and the lady told me that i cannot change it at all. I asked her and she was quite sure that 'once i entrolled they cannot delete my number'. I am quite sure that there is no laws like that and i got a response from dnd registry that they cannot banned it because i was registred for it. May be now it doesnt seems a big problem but this will be a huge problem in the future.

So i request you to remove my contacts from your promotional list

This is the reliance market in the block of ttmc, near wilson garden, santhinagar. The complaint is about billing the product o[censored]npurchased item and adding the amount to the net amount. The bad behaviour of the billing person when refunding the bill. The cin no:u01100mh1999plc120563. Hence, i request you to file a complaint on the reliance market in santhinagar, so that there won't be any such problems to any other consumers like in case of our.

This happens to me in davanagere city which is in karnataka. First time i have visited reliance market in davanagere to buy a tv.. And because of rain i couldn't take delivery that day and staff gave me some receipt and made payment asked me to come after day. When i went to collect my tv. Security guards talking like rubbish.. They kept waiting me for half an hour along with my wife leaving my work
After i complained to management they allowed me to take my tv out side. I tried to convince that i had paid full money yesterday. But security not at all ready to listen. And after that worst experience i have visited again today to shop some cloths and grossory. My wife had selected few tops and trailed it. After coming out of trail room there is no staff people. And we kept there only that tops. Followed by the situation one lady staff came to us and asked us to fold back the cloths which my wife had trail. She told that that is our duty to fold back after we trail. Which i felt that i'm working for reliance market. I had decided. That i will never visit ur reliance market in my life.. Thank u and good bye.

I purchased 2 bedsheets from your vadodara reliance market outlet. At first time i purchased and opened at home it has one hole in that. So i go back to your outlet which is 9 km away from me. They replaced that piece. But when j washed it, i'm shocked.in only first wash colour is totally fed away. There are thousands of white shades in only first wash. Now what can i do?

I bought some food packets from your reliance market and when i saw the bill i found some numerical mistake in my bill. Ther is price of patel monaco biscuits 25 rs but in bill it was calculates on bases of 51.78 rs and also gst is added 18 percent
So i have loss by 2 ways.
First of all i have to pay 51.78 instead of 25 and second i have to pay more gst deu to increase in price.

So i am not happy form your service.

I am in loss of ~32 rs.

Yesterday i visited reliance market solapur.

The bill amount was more than 13000.00, during billing i was asked to produce my pan card as the bill amount was more than 5000.00 and i was paying with credit / debit card.

I was told that pan card is not required if paid by cash.

What is this logic? I dont understand.
Why should the customers produce their pan cards if payment is made through credit or debit cards that too for a bill amount of more than 5000.00