Reliance Mart — arrogant behaviour of store manager

Arrogant behaviour of store manager mr. Amitesh tiwari at reliance market vesu surat. After 15 minut standing in a que at the time of billing the concerned person asked to take reliance card else not allowed to purchase. I have asked him that you should inform me at the time of entry or make card at billing counter. However he told that you can go without purchase