Reliance MART Complaints & Reviews

I was sold expired product . This had with me for the second time.

I have paid payment of 1599 in South bopal, Ahmedabad reliance mart.
My money was debited in my account but not shown in your account. So manager tell me that I was give money another time in reliance mart.

Why I should pay extra money for my goods.

Dear Reliance carr.
Relience smart at Similiguda, Koraput, Odisha are miss arranged here product and miss lead to the customer kindly take action against it

At the reliance smart store opposite Athena, Mangalore, there was an urgency to visit the toilet and it was such a bad service none of the staff knows where is the toilet and it is so shameful with a big store there is no toilet facility for the customers.

What kind of shopping store provides no toilet facilities for customers. Upon complaints we were told that toilets are only for staff. What kind of behavior is this.

Sir i am purchase a LED bulb in your mart at sundargarh his wranti period is two years but I used six month and bulbisdefitab know the store managertold me know stock is nill so I cannot replace

I had forgot my backpack in the baggage section of the mall. i was out of city for a week. i reached at home and visited at reliance but the staff only tells me that we will inform you. they haven't informed. till now it's been 4-5 working days. I do have read the rules but i am surprised that there is lack of security in the superstore there was'nt camera at the very first enterance of the mall when i told them were not able to shopw me the recording's because of that.

I want the proper answer for that as a customer reliance should think about the safety of the customer's ASAP and my what about my backpack the staff is careless not taking proper care my another question is why the baggage counter is kept open publically, without any proper system like token or locker type. On asking about my lost product they told me that "if it would be forgotten then it must be here but actually, it might happen that someone other took from there" another safety breach. Why Reliance does not follow the proper token type system as other mall?.

Money was deducted through upi payment but in the card machine the bill was not generated and till now the money was not returned.

I would like to bring to your notice that i visited reliance mart jodhpur saraswati nagar on 18 augest 2021 around 7pm and parked car in the parking area. While leaving aound 7.45pm we noticed a larged dent in back side gate in right side (photos attached), we asked how did it happened they said its not our responsibility, we asked for cctv camera footage they said that area is not covered by cctv camera ...Kindly tell m who is going to take responsibility for that damage

For items less than 5 there is no seperate counter which is very frustrating

Supply poor product

I bought a chocolate, it was almost melted and unable to eat . So I raised a complaint but nobody responded.

Humiliation and harassment

I purchased goodlifewalnuts from nizampet smart supermarket.I opened the packet.Most of the shells were broken.Taste was also very bad.Unable to eat.

Waiting since 7 am in morning and its 7 10 is mart is not open yet

At reliance super mart at Sargasan ( Gandhinagar) total 13 bill counters are there but at a time only 3 to 4 counters were working during my last three visits. Even during rush hours also . And even in these working counters many customers have to wait because technical issues in generating bills and payment. I have contacted the manager for the same while my visit on 8th August evening but he don't bother and replied in very arrogant manner

Price difference on products and costumer service is worst in Vijayawada reliance and shouting at costumers if asking questions about products tickets are not out to date billing agent is using mobile while doing bills product manager don’t know the price of the product

Sir as per your new policy bag not allowed
I am visit your Mall your staff said we are sell safari bage so you can not take bage inside

Many people wear reliance mart cloth and undergarment also this is allowed?

All are allowed bag with lock system
Why you are not allowed

You are seen all as theft right ?

As we purchased 9000 rupees product ...we returned one item as we purchased eveng as we checked and try to return next day ..they are not agreeing that they can take 2nd time return of other products as they claiming they cant take second time return bill ...they are not maintained proper lining of products

This to inform u that ur store at sardhoo mowa raipur c.g is closing at 9PM instead of 10PM. And the store incharge Mr sarkar telling to do online compaint. He not allowing customer entry after 9PM so that he can go home quickly and was even chatting over phone when we enter the store at 9.12PM hope to take necessary steps. Thank u.

Sir I being frequent customer at raipur sadhu store whose timming is 8A.M to 10P.M but the incharge there mr.sarkar is restricting the entry at 9PM because he has to go home quickly. As i went there at 9.12 PM after closing my shop little earlier As the timming written there is 10PM. Mr sarkar didnot even look at watch and said it close. Even he told me to write written complain over website. Hope some one will take it seriously and try to contact us. Thank u.