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Reliance MART Complaints & Reviews

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Updated: Dec 25, 2025
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Reliance MART reviews & complaints page 21

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H
hasnain mujtaba
Aug 4, 2021
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Address: Indirapuram

Fungas in amul butter and the packet was open
Aug 04, 2021
Updated by hasnain mujtaba
Fungas in Amul butter

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    Pradosh Ranjan
    Aug 2, 2021
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    Dear sir

    On 1 aug 2021 time - 11:25am
    Transaction no - TXN[protected]
    I made my payment thought lazypay but your executive said that payment was not done
    So again I have pay the same amount of rs546.6
    Please check it and refund my money back
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      S
      Sachin B4
      Aug 1, 2021
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      Address: ARD mall,Buldhana 443001.

      Reliance Jio mart in Budhana have a major issues with cards where it is not working most of the time.Customers are asked to pay in cash or by phone pay.No use of verbal complaint.
      Another story with Food Cards which are always failed to pay in Jio mart (Buldhana) only where as same card can be used successfuly at other grocery shops.

      Hope this issue will be resolved as early as possible, Thanks.
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        Prakash Soudagar
        Jul 31, 2021
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        Address: Aundh

        Mai gadi park Kar rha tha parking Mai beam mere sir se takra gya waha koi bhi notice ya adhmi taynat nhi hone k Karan mujhe chott lag gyi Hai aur yaha parking mujhe complaint k liye yaha vaha gumhaya tha kya app hum logo is like parking k paise Bharte Hai sir tudvane k liye
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          Pari9975
          Jul 29, 2021
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          Address: Chinchwad

          Hello sir,
          My self paresh Tawde. I am regular customer of your reliance smart store, chinchwad, Pune. My GST number is 27ASMP7313H1ZB. After making bill of every day, bill can not print immediately.. Due to bill printing, I have to wait 15 to 20 mins every day. It's your system issue.. Plsz resolve this issue on top priority.. As I your regular customer. You can check by mob number [protected].
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            F
            firdhous ts
            Jul 28, 2021
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            Address: KERALA ,ERNAKULAM

            I am returned my jio mart products
            orderID[protected]A
            transaction via freecharge.com
            fc transaction ID-r1EVsYXq2nVjui_VFRW[protected]_1
            transacted to Indialdeas Com Limited,
            on 7th july2021, wed 1.11pm
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              AnkitKumbhare
              Jul 26, 2021
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              Address: Near Trillium Mall Baidhnath Square Nagpur Maharashtra

              I m Purchased Nice Coconut Biscuits in barcode the offer is show 30₹ and in offer we get 19₹ when m going to counter for bill we get 24₹. When m asking they ll says the offer have changes n it will take 2 weeks for updating.
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                S
                saranbox
                Jul 25, 2021
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                Address: Saravanan, Pollachi

                I have been billed for the product which I did not purchase on 24th July.

                Next day while I was enquiring, they have insulted me instead of giving solutions. Rs.94 does not even matter to me but they way spoke to me was truly hurting. Such a horrible experience with Shri Kannan Smart mart(Reliance).
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                  T
                  Talpadanand
                  from Mumbai, Maharashtra
                  Jul 25, 2021
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                  Address: [email protected]

                  Cashback in Merinda Bottle at Reliance Mall If you do not get cashback on code in Moibal, please reply to this
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                    J
                    jyothi kundrapu
                    Jul 25, 2021
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                    Address: Vizianagaram

                    Hello Team,

                    Me and my family are highly disappointed with the way staff treated us at the store.

                    I guess its better you put a hoarding out saying the store only serves wholesale customers, not the regular.

                    I can clearly see staff give high priority to wholesale customers, they even hiding things under the racks for those PPL even before they enter the store.this is not the first time

                    Would like to talk to someone on this, this is not the first time.i cannot really belive I am writing my 2nd email complaining the same to u.

                    Please call me at [protected].
                    Jul 25, 2021
                    Updated by jyothi kundrapu
                    Its Reliance Mart not smart, apologies for typo.
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                      S
                      Shaad Ahmed
                      Jul 23, 2021
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                      Address: Reliance retail limited Sandhya tower puruliya road Ranchi Jharkhand

                      But bill when I saw that in almost every item more money was charged as compare to the offer displayed in the store .
                      After complaint they told that kindly return the amount they will provide credit note for which I have to purchase another product of same value .
                      They should refund the difference amount directly rather harrasment
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                        Anil Shrivadtava
                        Jul 23, 2021
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                        Dear sir,

                        I purchased some items from reliance mart (Sagar M.P.)470004 on 16/07/21
                        The amount was Rs 1196.66

                        I paid by credit card but due to some technical error payment could not be completed but amount was deducted from my account

                        The person on the counter told me to do payment again

                        I paid again same amount

                        He told me that he would file complaint and the refund will be credited in to my account, but after 7 days it could not happen

                        Kindly look into this matter and do the needful action

                        Payment ref No.-TFY[protected]

                        Tax invoice No- TFY[protected]

                        From
                        Anil Shrivastava
                        [protected]
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                          K
                          Kamalakkannan 86
                          Jul 19, 2021
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                          Resolved

                          Address: Ariyamangalam, trichy
                          Website: www.jiomart.com

                          I have ordered some goods from jio mart app. I have paid Rs.1693.87 for that order. The shipment is delivered to me but there are 4 freezer products are missed. The delivery guy told me that he will bring the missed products by tomorrow like that. I try to call him but he didn't pick my call. I raise a complaint through jiomart customer care. But not getting my refund back. Please help me here.
                          Jul 23, 2021
                          Complaint marked as Resolved 
                          I call the jiomart customer care three times and raise a complaint. Also i have posted my complaint in consumer complaints forum. After that i did not receive any call or email from the customer care. But suddenly i got a message from jiomart saying "sorry for the inconvenience caused in your order and the amount of 389 is refunded in jiomart wallet" like that. Now they refund the missed products amount in wallet.
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                            Chiranjeevi mandal
                            Jul 18, 2021
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                            Address: Burdwan road beside Hero showroom siliguri

                            By mistake i have taken xxl size euro under wears so i need (M)size but at cash counter i have told to casher he said i cant return becouse he said that we scan the product ... So i want replace this product
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                              Sonam6688
                              Jul 18, 2021
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                              Address: Ambikapur, chhattisgarh

                              I shoppe today from reliance smart ambikapur i bought one pringle but in bill they charged for 2 pringles, u can verify from cctv footage, i only took n bought one. Also i bought weikfield falooda mix for which they charged inr 70 in bill whereas the printed price itself is just rs49. I want compensation. For one item i am providing photo proof for another u just confirm from footage.
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                                yadav surya
                                Jul 17, 2021
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                                Address: Saki centre, opp Realiance smart Nalgonda

                                We are the customers of Nalgoda, Telanga state we are regular customers in Reliance Smart we are suffering there are no washrooms in this show room we are fully suffering this problem we are suger patents we are facing thing problem i asked Mr.Siva Prasad the store incharge there are no washrooms to customers.

                                Kindly rectify our problem arrange the washroom as early as possible.
                                Jul 17, 2021
                                Updated by yadav surya
                                We are the customers of Nalgoda, Telanga state we are regular customers in Reliance Smart we are suffering there are no washrooms in this show room we are fully suffering this problem we are suger patents we are facing thing problem i asked Mr.Siva Prasad the store incharge there are no washrooms to customers.

                                Kindly rectify our problem arrange the washroom as early as possible.
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                                  milansurana
                                  from Belgaum, Karnataka
                                  Jul 14, 2021
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                                  Address: Bangalore

                                  I have visited reliance mart store twice in this month. Both the times I faced issue with the pricing . The products kept with the price tags & offer do not match when the bill is done. When I get the bill I get to know the price is different from what was in display. On making a complaint the service team tell that price isn't updated on the system & you can take a credit note for the same. Every time I face similar issue. Is this a some marketing strategy for us to repetively come to the store again & again to utilize the credit note ?
                                  There is no option for refund also . Further I have to waste 20 to 25 mins on the process of credit note. This is really frustrating for a customer who goes for hassle free shipping from a single point store. I HAVE FACED THIS ISSUE 2 TIMES ON 2 VISITS. The store is located on K.h.road near shantinagar bus stand Bangalore 560027
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                                    Retish
                                    from Ernakulam, Kerala
                                    Jul 12, 2021
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                                    I visited Thrissur Aayanthole Reliance Smart super store outlet. The billing area was too cluttered that we were finding difficulty to bill. Many billing counters were empty without attendants. Gangs of staff was seen discussing about some staff who was removed. The billing counter was not being attended to. It looked like no one was managing the shop. Or no supervision of staff. Please look into this.
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                                      Naganag
                                      Jul 10, 2021
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                                      Address: Reliance mart, Balaji junction, Vizianagaram

                                      Dear sirs/madams
                                      We are facing big trouble at cash counter (billing counter), there are no minimum staff at cash counters, so many counters are available there but no staff, and another thing is some staff at counters, they don't will to work, even there are so many customers waiting in Q line for billing, just the staff simply says that this counter is closed, you go to another counter. This is nothing but an harassment. It's enough 1 hour to shopping, but it takes 2 hours to billing.
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                                        tilkeshwar jha
                                        from New Delhi, Delhi
                                        Jul 9, 2021
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                                        Address: Shivaji marg Najafgarh New Delhi 43

                                        I am regular customer of your reliance smart. Your one of customer care executive Ms Suman who is working in reliance smart Shivaji Marg, Najafgarh Delhi 43 .she doesn't know how to talk with customer. She is very rude. She doesn't have respect for customers. I had informed this matter to Mr Mahesh Sharma. Mr Joshi had tried to resolve this issue but she was not accepting her mistake. All staff are good. Except that executive Ms Suman. Lastly she threatened me then l called police. Lastly l want to tell you that this type of people are not healthy for your system. I m defence personal (Air Force). My age is 46yrs, but she doesn't have respect even for elders my mob [protected]/[protected]
                                        TK Jha
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