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Reliance MART Complaints & Reviews

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Updated: Sep 14, 2025
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Reliance MART reviews & complaints page 24

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H
Himabindu438
from Bengaluru, Karnataka
Feb 5, 2021
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We bought LG front load washing machine in Reliance mart Tirupati. They've sent technician for demo. Technician came with some lg descale packets and he said that for better performance we need to do tub wash for 30 washing cycles.
He said we need to use those packets for better results. So as per instructions given by technician after 2 months we did tubwash. Then drum color got changed. Now Reliance is saying we are responsible for that it won't come under warrenty but it's sold by demo person by Reliance (Lg)
Worst service by reliance
+2 photos
Feb 05, 2021
Updated by Himabindu438
Please help us replace or change the tub
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    A
    Akbar Panjwani
    from Ghumarwin, Himachal Pradesh
    Feb 2, 2021
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    Address: [email protected]

    We brought and received online grocery from jio mart pune on 29/01/2021, this was our first order from jio mart and the experience we got is horrible, one of the item sugar free natura was opened, we keep faith in reliance and the service given by their staff is totally different .
    we expect the replacement of product.
    +1 photos
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      M
      Mohammed Hanif Sultan shaikh
      Jan 31, 2021
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      Address: SHAIKH MOHAMMEDHANIF SULTAN BLOCK NO 154, GUJARAT HOUSING BOARD, ROTARY MID TOWN, SAMA KANTHE, MORBI- 363642

      Dear Sir/Madam,

      Good Day

      I have purchased product no 950390 which is Formula Car with remote Control from Reliance Smart Iscon mall Ahmedabad. But in the box the remote was not available.
      Please arrange to send the remote.
      +2 photos
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        N
        Nithinsam25
        Jan 29, 2021
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        Kwality ice cream was already eaten by somebody

        Address: Reliance Mart, ITC road, Kurnool, Andhrapradesh.

        I purchased 3 kwality walls cone ice-cream and later when I reached home I opened the ice-cream and found one of them was already opened and eaten by somebody and closed the ice-cream opening.
        Give them a warning to Reliance Mart, ITC road, Kurnool, Andhrapradesh....
        +1 photos
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        R
        Ramawat kajal
        Jan 27, 2021
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        Address: 51, Magadi Main Rd, Govindaraja Nagar Ward, Agrahara Dasarahalli, Vijayanagar, Bengaluru, Karnataka 560079

        We bought 3 milk packets of nandini and all the 3 milk packets wer spoiled when heated within 20 mins of buying. When we went back with that spoilt milk they refused to accept . And the staff behaviour was worst and not at all polite .
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          L
          Lonith
          from Dahanu, Maharashtra
          Jan 23, 2021
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          Address: Reliance Smart, Dahanu

          I had got a product which I didn't want to buy so I told them to remove it but the staff mistakenly put it in my bag and while leaving the buzzer rang and then I was blamed for stealing and then charged a heavy penalty and they were not ready to accept their fault.
          I had to pay money for someone else's mistake and that too a heavy amount. Staff is arrogant and their behaviour is unacceptable.
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            S
            sanjay singh
            from Ahmedabad, Gujarat
            Jan 21, 2021
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            Address: Purne

            I purchased a fire stick from reliance mart Purnima Bihar at rs 3999. MRP marked was of 4999. Where as online portal of reliance mart show the same product at 2799 on the same date.
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              B
              BICHOO MS
              from Cherthala, Kerala
              Jan 18, 2021
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              Address: Reliance mall kerala, ALAPPUZHA

              The management here does not even look at whether the girls working in the mall are safe or even misuse their timing ...
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                A
                ALi Akhtar
                from Darwha, Maharashtra
                Jan 10, 2021
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                Address: Darjeeling

                I had bought 30 eggs for ₹ 210 from reliance Smart in Darjeeling vide bill no 156 on 19/01/2021 and the cashier was 60456838. Today when my wife boiled 6 eggs and started peeling it, all the eggs were half. I tasted the egg and it was all rubbery as if it was an artificial egg. I have kept the eggs both the boiled and the raw eggs aside. It would be appreciated if a quality check is done on such products as your company is a reputed company. I would be grateful if I get a refund for the eggs because I cannot consider replacement as the quality may be the same. An early response from your end would be appreciated.
                Warm regards
                Anis [protected]
                +2 photos
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                  S
                  sdm1316
                  from Delhi, Delhi
                  Jan 10, 2021
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                  I have purchased groceries using the jio mart app using order ID[protected]A on 29/11/20 of 502Rs. Amount. At that time there is a 10% cashback offer for payment made through jio upi. So I made a payment using jio upi but upto today I didn't get the cashback for this.

                  They Provide a Ticket No:[protected] regarding this complain on 18 Dec 2020 but didn't get any solution regarding this issue. I have Number of times call to customer care and Mail them but didn't find Solution

                  So do needful for the same and waiting for positive replay.
                  +3 photos
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                    M
                    Mrishi
                    Jan 6, 2021
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                    Address: Zinc nagar chittorgarh

                    Dear sir

                    When I have done payment through SBI yono QR Scan at bhilwara reliance mart amount is debited from my account is twice then entered amount and even same amount has not been credited in reliance mart account. Kindly do needful urgently and respond how amount can be debit just double automatically and refund debited amount.
                    Thanks
                    Mukesh
                    [protected]
                    [protected]
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                      G
                      Gomathinayagam Raju
                      Jan 5, 2021
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                      Address: Gomathinayagam, 2/844 Raj nagar, Collectorate p.o Dindigul

                      Worst housekeeping in your shop and also irresponsible reply from stores manager
                      +1 photos
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                        B
                        Bibhudatta Sahu
                        Jan 3, 2021
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                        Address: LIG 1318 SECTOR 8 SADDY
                        Website: www.relianceretail.com

                        I have purchased 2.102 kg onion @42/kg and they charged rs 175.72 (42x4.101)
                        At reliance mart Mowa Raipur
                        Bill details
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                          S
                          Smitha Jairam
                          Dec 28, 2020
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                          Address: Reliance smart, hootagalli industrial area, hunsur, mysore

                          Today when i went shopping i saw a customer inside he shop who had pulled the mask down to his throat and not covering his mouth. He coughed multiple times as well and that too near the grocery which lies open so customer can buy them in the loose. I have gone and complained to the customer care inside. But really dont know if any action was taken. Because i did complain on the spot and he sales girl told me they were helpless as customers dont listen to them. I think the company needs to empower the employees to ask such people to get out.
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                            K
                            kaliyv
                            from Chennai, Tamil Nadu
                            Dec 28, 2020
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                            Address: cuddalore

                            I purchased groceries in Reliance mart cuddalore, Tamilnadu on 30/11/2020 and opted for door delivery, they delivered the groceries but one item(henko stain washing powder 1 Kg) was missing, I called to the shop and customer care and sent a several mails, they purposely avoiding all the call, door delivery in reliance mart is trust worthy, so many stores are offering genuine services in cuddalore, No one is there to answer our querries

                            My bill no is 53
                            Pos no R 110
                            +2 photos
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                              V
                              vyshnavi vysh
                              from Delhi, Delhi
                              Dec 27, 2020
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                              Address: Reliance mart, at srmt mall, Kakinada, East Godavari

                              I bought a watermelon yesterday from the reliance the next morning I was shocked to see it the watermelon ultimately foaming continuously itself please make sure that you provided foods should be healthy not to create unhealthy
                              +1 photos
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                                S
                                surendra nath seth
                                Dec 21, 2020
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                                Excess price taken and non responding to customer.

                                Address: Sambalpur(Odisha)

                                Tax inv no-TDC[protected] Dated 20.12, 2020
                                I had purchased 34 items vide the captioned Inv.
                                One item -EAN[protected]chinar salted cashew) the MRP is Rs.117.00 but bill amount is 123.50.
                                Another item Pressure cooker also purchased vide captioned Invoice.
                                While I went today at 2.00 PM I had to run from counter to counter to sign and seal of guarantee card.
                                and while I want to show the bill amount and price...
                                +1 photos
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                                Narendr51036492
                                Dec 16, 2020
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                                Address: Reliance fresh,Sector15,Gurgaon

                                Last SUNDAY i.e 06th Dec had to go to Reliance smart outlet and
                                but store's billing counters were already stuffed with dirty things in the store. I told store staff Mr Bhupendra but he did not responded properly ??
                                Address :Reliance fresh, Sector15, Gurgaon
                                +1 photos
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                                  A
                                  Ankit533
                                  from Bengaluru, Karnataka
                                  Dec 14, 2020
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                                  Address: Bhura chowk Nokha

                                  ( I want to purchase fruit jam) But I bought a Del Monte Tomato ketchup By mistake from smart point from smart point Store at 7:31. On 7:45 the manager clearly denied to exchange it
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                                    C
                                    Chandrasenan KC
                                    Dec 12, 2020
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                                    Address: Alappuzha

                                    I purchased a Swarnam Gingelly oil from Reliance mart on December 9th, 2020 at Alappuzha. (Please find the attached bill for reference)

                                    As you know, the price in the bill is Rs 231 whereas the MRP of the product is just Rs 215. ( Picture attached).This is a matter of grave concern as thousands of customers might have been cheated this way. I'm fully aware of my consumer rights and the penalty amount that I would be eligible for if I escalate this issue to the District Consumer Disputes Redressal Forum.

                                    Kindly take a necessary action or else I would be forced to approach consumer court.
                                    +2 photos
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