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Reliance MART Complaints & Reviews

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Updated: Dec 25, 2025
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Reliance MART reviews & complaints page 24

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S
Srinija Surya
from Noida, Uttar Pradesh
Mar 6, 2021
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Address: balaji Nagar, Tirumala

I did shopping for ₹7000+ and I told them to exclude Ashirvad Atta packet since I'm getting free atta packets.

To my surprise, despite I told that, the bill Includes 5Kg Atta and I have been charged money for that.

I trust Reliance and this is not expected. Pls look into this and settle
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    .addy
    from Bengaluru, Karnataka
    Mar 5, 2021
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    Address: Vadakkancherry,palakkad

    Your employees don't have any manners to deal with CUSTOMERs.. almost ### CUSTOMER service
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      V
      vardhan 225
      from Noida, Uttar Pradesh
      Mar 3, 2021
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      Address: Tirupati

      The mart billing section was taken by extra money Mrp is 50 the are charged 63 one pack
      And another Chocolate chips price is 49 and they will cost 80 i will go to the consumer forum
      Mar 03, 2021
      Updated by vardhan 225
      Please give to reply as soon as possible otherwise i will go to the consumer forum
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        P
        Preeti Khenta
        from New Delhi, Delhi
        Mar 1, 2021
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        Address: Reliance Retail Limited, Iris Broadway, Sector - 85, Gurugram, Haryana

        On 25/02/2021 at Reliance Smart we did the double payment as one of the payment declined after shopping but from my debit card the money was deducted but the payment was not made so I did the another payment through cash to clear my shopping bills. The department manager made the double payment receipt and told me to refund the money within 7 working days so when I went back after 7 days with my bank statement to reliance smart sector - 85 Gurugram they told me that when the email from the headquarters come then we will refund your money
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          J
          Jithin Raj Chengannur
          Feb 23, 2021
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          Address: Reliance Smart, Chengannur, Kerala

          I'm regular customer of your shop, there is not a good customer service from employees. They where busy with trolly and trolly parking inside the shop. They casuly place trollys in shop there is no space for free walking of customers. Employees speedly running in the shop and hit the customers.

          Branch : Chengannur, Kerala
          Nov 15, 2021
          Updated by Jithin Raj Chengannur
          Not at all resolved
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            V
            Vaishali Mahakal
            Feb 21, 2021
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            Address: Sarvoday nagar chikloli ambernath badlapur highway jambulpatha chikloli

            Dear sir,

            Reliance smart doing advertise through loudspeakers in residential area I already talk to customers care of reliance smart but no any action still take, advertise through loudspeakers in whole day is wrong
            Feb 21, 2021
            Updated by Vaishali Mahakal
            Dear Customer, As per our discussion we are closing your complaint no. TTN 3250001.Help us serve you better by providing feedback on https://customerhub.ril.com/Feedback/Feedback2.aspx?callid=S3250001
            Feb 21, 2021
            Updated by Vaishali Mahakal
            Dear Customer, As per our discussion we are closing your complaint no. TTN 3250001.Help us serve you better by providing feedback on https://customerhub.ril.com/Feedback/Feedback2.aspx?callid=S3250001
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              K
              Kalyan Ku Das
              Feb 15, 2021
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              Address: Flat E/1F Sugam Sabuj Apartments, 125 N. S. C. Bose Road, Narendrapur, Kolkata

              On 12th Feb, bought 300 gm packet of Milky Moo Chhenapoda from your Rathtala, South 24 Parganas Dist, WB. Written manufacturing date 31.01.21 and good for 15 days. On 14th Feb opened to find fungus on all sides of product. Is anybody accountable or only the customer has to suffer? Is there any redressal? Sad. My invoice no.TR[protected] Bill no.56.
              - Kalyan Das
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                S
                Supriya Srinivas
                Feb 11, 2021
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                Address: Vuyyuru

                They are selling products which are near to expiry
                Date of expiry-13/02/2021
                Only one day for expiry
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                  A
                  Adi kaushal
                  from Ghumarwin, Himachal Pradesh
                  Feb 7, 2021
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                  Address: Chhindwara, madhya pradesh, 480001

                  JioMart salesman name is Mr. Mangesh waghe, he is not doing his job properly with costumers. Rude behavior, talk to the worst with costumers.
                  He is supply wrong products to us from JioMart, many times he doesn't provide us cash memo and sometimes bad stuff he supplies like open paket of noodle and open packet of biscuits.
                  .
                  Please listen our request, we are suffering these types of problems from so many days
                  .
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                    J
                    Joy Aro
                    from Noida, Uttar Pradesh
                    Feb 5, 2021
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                    Address: New Natham road, iyar bangalow ,, Madurai 625014

                    Reliance smart
                    Near iyar bangalow main road
                    Madurai
                    There is no sufficient staff for billing.
                    More than 5 billing counter were empty
                    This makes s long delay time for the customers..
                    This is not fair at all
                    Consumer time is very precious for companies like you
                    So take this complaint very very very serious and rectify it
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                      H
                      Himabindu438
                      from Bengaluru, Karnataka
                      Feb 5, 2021
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                      We bought LG front load washing machine in Reliance mart Tirupati. They've sent technician for demo. Technician came with some lg descale packets and he said that for better performance we need to do tub wash for 30 washing cycles.
                      He said we need to use those packets for better results. So as per instructions given by technician after 2 months we did tubwash. Then drum color got changed. Now Reliance is saying we are responsible for that it won't come under warrenty but it's sold by demo person by Reliance (Lg)
                      Worst service by reliance
                      Feb 05, 2021
                      Updated by Himabindu438
                      Please help us replace or change the tub
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                        A
                        Akbar Panjwani
                        from Ghumarwin, Himachal Pradesh
                        Feb 2, 2021
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                        Address: [email protected]

                        We brought and received online grocery from jio mart pune on 29/01/2021, this was our first order from jio mart and the experience we got is horrible, one of the item sugar free natura was opened, we keep faith in reliance and the service given by their staff is totally different .
                        we expect the replacement of product.
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                          M
                          Mohammed Hanif Sultan shaikh
                          Jan 31, 2021
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                          Address: SHAIKH MOHAMMEDHANIF SULTAN BLOCK NO 154, GUJARAT HOUSING BOARD, ROTARY MID TOWN, SAMA KANTHE, MORBI- 363642

                          Dear Sir/Madam,

                          Good Day

                          I have purchased product no 950390 which is Formula Car with remote Control from Reliance Smart Iscon mall Ahmedabad. But in the box the remote was not available.
                          Please arrange to send the remote.
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                            R
                            Ramawat kajal
                            Jan 27, 2021
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                            Address: 51, Magadi Main Rd, Govindaraja Nagar Ward, Agrahara Dasarahalli, Vijayanagar, Bengaluru, Karnataka 560079

                            We bought 3 milk packets of nandini and all the 3 milk packets wer spoiled when heated within 20 mins of buying. When we went back with that spoilt milk they refused to accept . And the staff behaviour was worst and not at all polite .
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                              L
                              Lonith
                              from Dahanu, Maharashtra
                              Jan 23, 2021
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                              Address: Reliance Smart, Dahanu

                              I had got a product which I didn't want to buy so I told them to remove it but the staff mistakenly put it in my bag and while leaving the buzzer rang and then I was blamed for stealing and then charged a heavy penalty and they were not ready to accept their fault.
                              I had to pay money for someone else's mistake and that too a heavy amount. Staff is arrogant and their behaviour is unacceptable.
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                                S
                                sanjay singh
                                from Ahmedabad, Gujarat
                                Jan 21, 2021
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                                Address: Purne

                                I purchased a fire stick from reliance mart Purnima Bihar at rs 3999. MRP marked was of 4999. Where as online portal of reliance mart show the same product at 2799 on the same date.
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                                  B
                                  BICHOO MS
                                  from Cherthala, Kerala
                                  Jan 18, 2021
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                                  Address: Reliance mall kerala, ALAPPUZHA

                                  The management here does not even look at whether the girls working in the mall are safe or even misuse their timing ...
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                                    A
                                    ALi Akhtar
                                    from Darwha, Maharashtra
                                    Jan 10, 2021
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                                    Address: Darjeeling

                                    I had bought 30 eggs for ₹ 210 from reliance Smart in Darjeeling vide bill no 156 on 19/01/2021 and the cashier was 60456838. Today when my wife boiled 6 eggs and started peeling it, all the eggs were half. I tasted the egg and it was all rubbery as if it was an artificial egg. I have kept the eggs both the boiled and the raw eggs aside. It would be appreciated if a quality check is done on such products as your company is a reputed company. I would be grateful if I get a refund for the eggs because I cannot consider replacement as the quality may be the same. An early response from your end would be appreciated.
                                    Warm regards
                                    Anis [protected]
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                                      S
                                      sdm1316
                                      from Delhi, Delhi
                                      Jan 10, 2021
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                                      I have purchased groceries using the jio mart app using order ID[protected]A on 29/11/20 of 502Rs. Amount. At that time there is a 10% cashback offer for payment made through jio upi. So I made a payment using jio upi but upto today I didn't get the cashback for this.

                                      They Provide a Ticket No:[protected] regarding this complain on 18 Dec 2020 but didn't get any solution regarding this issue. I have Number of times call to customer care and Mail them but didn't find Solution

                                      So do needful for the same and waiting for positive replay.
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                                        M
                                        Mrishi
                                        Jan 6, 2021
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                                        Address: Zinc nagar chittorgarh

                                        Dear sir

                                        When I have done payment through SBI yono QR Scan at bhilwara reliance mart amount is debited from my account is twice then entered amount and even same amount has not been credited in reliance mart account. Kindly do needful urgently and respond how amount can be debit just double automatically and refund debited amount.
                                        Thanks
                                        Mukesh
                                        [protected]
                                        [protected]
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