Reliance Mart — charge for that product which we not took

Address:

Mohali, Punjab, 140301

Hello Folks,
I want t share my bad experience with you and also with reliance. This sunday (15 july 2018), i am go to reliance with my wife. We purchase approx 20 different products with reliance. I am on cash counter for clear the payment. When everything is clear and we are going outside from reliance gate. Their security come and said B4 alarm beep. But no alarm was beep. And said they check my wife. My wife go with the that security lady. And she check her. After checking the security lady nothing found. And after few minutes they took a women cream wrapper and said the product is missing and you must pay for this. I am discussed with manager regarding this issue. But that uneducated manager. Did' have sense to customer how to talk with customer said that your wife is checking the product and product is missing. I am said that when you check my wife and the security lady check my wife and she nothing found then how can you said that she kept the creame.
They said that your wife use the washroom and the product is missing. And force to us to pay for product. I am regular customer of reliance last two year. First time i am facing that type of problem.

Reliance market Mohali, for hiring your staff first check that they have sense to how to talk with customer. How can they force to people for paymen, which product user not took. They check us that's not issue. Its their duty but when they check and nothing found, They must said sorry. NOT FOR PAYING.

Thanks