Reliance Mart — Completely cluttered causing problem at billing areas to customers

I visited Thrissur Aayanthole Reliance Smart super store outlet. The billing area was too cluttered that we were finding difficulty to bill. Many billing counters were empty without attendants. Gangs of staff was seen discussing about some staff who was removed. The billing counter was not being attended to. It looked like no one was managing the shop. Or no supervision of staff. Please look into this.