Reliance Mart — failed delivery commitment

Address:

D1-301, Lenyadri CHS, Sector 19A, Nerul, Navimumbai

This refrest to my order no :[protected]m. They confirmed through a email on the 11th that the order will be deolivered on the 13th. I get a call today i. E on the 13th that the product is not availabe and we dont commit any future delivery of the same.

Why then to send a confirmation of the order? Plus why to cheat people like this. We could well have not waited and picked it up from neared dmart store.