Reliance Mart — non refund of money

Address:

RELIANCE SMART IYYAPPANTHANGAL CHENNAI

I have booked grocery items on 02/05/2020 20.45 hours at reliance smart website for the amount rs 4148 (Pre-paid) and order was placed with the order no.[protected]w.
But i have not received any updates also in the mobile registered. When i checked today (05/05/2020) in the website, it was found cancelled. Without any communication to my registered mobile and e-mail order was cancelled. When i contacted the reliance smart centre at iyyappathangal branch chennai, the response was very poor.
Kindly help me in crediting the amount of rs 4178 back to my account at the earliest.