Reliance Mart — order -[protected] - the balance payment is not reverted to credit card

Address:

B-906 Mulik Luxuria Baif Road.Wagholi

Hi reliance smart,

Why the balance for rs-833.55-/ payment for order -[protected] is not reverted to my credit card account.

Cityorder numberorder datestatusorder total pricebilled total price

Pune[protected]march 18, 2020delivered₹ 1, 424.75₹ 591.20

I have written so many emails to following email address:
Red. [protected]@ril.com
[protected]@reliancesmart.in

But still no reply at all. I have manged to raise the call with call center executive but still no update at all.

Thanks and regards,
Chetan singh