[Resolved] Reliance Mobile — Cheating | |||
To All concerned Sub: Cheating on mobile charging I am using Reliance mobile No [protected] on 03rd mar 2016 while checking call rate offers I found Rs 8/- for R2R 1p/6s and all other local at 25p/M . for activating the amount required is 13 Rs. Then I check other offers and I found Rs 74 for R2R 1p/6s and all other local at 1p/2s and validity 180 days (same message I am unable to save) so I recharged with the same, and the conformation received by SMS without validity. several time requested for validity but the result was “unable to process my plan” finally I called customer service they said all these offers are old and as per new offer for 74 Rs validity only up to 1st May 2016. Today also I checked the plan and still showing 180 days. Sorry to inform that many offers they are giving is wrong and are not able to save as proof . As a normal user I need to charge only 8 Rs for 1 Month I found a hidden charge so I did fo Rs 74 for 6 months, I don't understand how they can gave offer 1 Month 8 Rs and Rs 74 for 2 Months, after confirming this simple cheating I request to return the offer amount they said 'there is facilities available', This is direct cheating Thanking You Cherian Eapen Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Mar 06, 2016 Reliance Communications Customer Care's response Dear Cherian, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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Reliance Communications