[Resolved] Reliance — Mobile Recharge | |
I recharged my prepaid cell phone online with a 1 GB Internet pack from reliance website. In online cases after entering the mobile no, one is presented with a list of recharges that are available for his mobile number. I selected the Rs 156 recharge but even after the money was deducted from my bank account I did not get the recharge benefit. When I called up the customer care they said that there is no recharge for Rs 156, however the site showed Rs 155 recharge is available for my no. Now they wont refund my balance and neither have I been able to get the benefit.
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Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications