Reliance Mobile — violation of customer rights | |||
i am very annoyed reliance cutomer shame on me that i have used reliance services and shame on customer care people ..since 5-6 months reliance has deducted more than 500 rs. of mine unnecessary from no [protected] by adding unwanted applications to package without informing me nor with ma approval like callertune, vas n many more i am shell shocked infact wen i tried contacting customer care they told me they will not refund more than 3days services deductions. but by hook or by crook i will take my money back .. i'll contact my frnds in media, and AAP party members in delhi as a propaganda against violation of customer rights .i'll take every possible action and ;last time i request to arrange a callback from me by any manager who can speak to me directly as wen i spoke to customer care people and vinod shresthra (mumbai) they bluntly refused to help me .. i'll cancil my all 3 relinace nos as well n goto idea.. pls contact me on my no n deactivate all those unnecessary services right now Was this information helpful? | |||
 3 Comments | |||
Comments
i got a response from one of d reliance executive she still bluntly refused to refund my complete deductions infact she was polite but she told me they can only refund for 3months & SHE TOLD ME YES IF I WISH I CAN STILL KEEP ON COMPLAINING BOUT THE SAME IN CUSTOMER FORUM how ironical is the situation that reliance has deducted so much from ma account unnecessary since more than a year but they r adamant n not accepting their mistake n not providing me compensation . i'll go to any extent to get my rights back my money back..this was not at all expected from reliance group .. pity!!! but now they must pay the piper.now tats final that um gonna complaint regarding d same to ma frnds in press& AAP political party members in delhi as a propaganda so that no one among ma relatives subscribe for any of reliance services infact i am gonna cancil all ma 3 reliance nos used in ma premises. i need a callback from senior authority on ma no [protected] asap anytime
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications