Reliance Mutual Funds — mutual funds redeemed to third party without my consent and verification

Address:Pune, Maharashtra, 380063

My mother had taken reliance mutual funds and i was the beneficiary. The funds were transmitted by someone else using my signatures which were forged. Reliance has not done any thorough verification and redeemed the funds. I informed them that i have not given redemption request and i did not sign any papers. They called me and confirmed the documents submitted are invalid and need fresh documents. I again informed i have not submitted any documents or any redemption request and i need my money with the compensation as i had to travel to pune from ahmedabad just to lodge an fir for the same. It has been almost 2 months now but no solution from their side. I have lost money plus mentally harassed by them with frequent phone calls with the same same conversation again and again but no resolution yet. I have been duped of my money as proper procedures were not followed by pune office.in ahmedabad when i had redeemed mutual funds they verified my documents, my photo id with my presence as mandatory measures. This procedure was not followed by pune office. I believe and i am sure that someone in reliance has joined hands with the person who has done this fraud.
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rakhi,

We regret the inconvenience caused. We request you to kindly share your contact details and folio details at our email id - contact.[protected]@relianceada.com and we will get back to you at the earliest.

Regards,
Team RNAM

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information