Reliance — my college plan not activated till date while 2 times activation charges have been deducted

Address:New Delhi, Delhi

it has been a month of ordeal and i have lost over 230 rs because o[censored]sing whatsapp and facebook and twice activation charges were deducted from my account, but never really the activation took place! my college plan still never works activation charges were deducted on 1 January and again on 31 January, 2014. yet every time i turn on mobile data i lose my balance. have mercy on me and activate the plan and return my balance! i don't even remember how many times have i complained and it was never resolved. the services of 198 and *333 are also not working. my contact:[protected]
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
activation charges have been deducted from my account twice for MY COLLEGE PLAN once on 1 jan and second time on 31 jan and i has never been activated!
and i dont know how much more balacnce have been deducted saying that i used Internet.
and you people are shameless enough not to activate it yet!
my phone number is [protected].
and kindly do not call me from 9 am to 5pm
since i have a life!
since i have been reliance's customer from past almost 3 years, i know you people will not ever return my money so
do me least a favour - either activate the plan or deactivate it! do not deduct my balance in name of auto renewal and cut my balance with never activating the VAS PLAN.

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