[Resolved]  Reliance — my college plan - unfair deduction of balance

Address:New Delhi, Delhi

Apparently the solution to my problems was temporary from your side. on 2nd of march deduction of rs 16 took place from my account for the activation of my college plan but i don't know what is wrong with the my phone or my network that it is never really activated i have lost a lot of my balance previously because of this and now it is not acceptable to me anymore. on my last complaint you executive talked to me and assured that due to some problem the plan has been deactivated and activation charges returned but similar problem has occurred again! Should i simply stop trusting your services? kindly refund my balance of rs 16 and deactivate this pack as it has caused me more annoyance! ph:[protected] and kindly do not disturb me during 9-4.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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