[Resolved] Reliance — My data was lost. So i want it to be refunded | |||
On 01/12/2015 I recharged a net pack of Rs.147 3GB 2g Internet. So on 02/12/2015 my net pack was vanished. So I called to Reliance Customer Care on evening, then they told we are having some technical problems so plz try again later. So on 03/12/2015 I again called so they told if really your net pack has been vanished then we will refund you in 2days and they give me a complaint no.[protected]{You can check too}. And 2days have been passed and i ddn't got my net pack refunded. So plz i want my net pack to be refunded. Was this information helpful? | |||
Dec 9, 2015 Complaint marked as Resolved On 01/12/2015 I recharged a net pack of Rs.147 3GB 2g Internet. So on 02/12/2015 my net pack was vanished. So I called to Reliance Customer Care on evening, then they told we are having some technical problems so plz try again later. So on 03/12/2015 I again called so they told if really your net pack has been vanished then we will refund you in 2days and they give me a complaint no.-240571827{You can check too}. And 2days have been passed and i ddn't got my net pack refunded. So plz i want my net pack to be refunded. Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 10, 2015 Reliance Communications Customer Care's response Dear Sourav, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 13, 2015 Reliance Communications Customer Care's response Dear Sourav, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Regards, Reliance Communications | |||
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