[Resolved]  Reliance Netconnect — After terminating connection generating bill

Address:Mumbai City, Maharashtra, 400710
Website:www.rcom.co.in

HI
DATA CARD NO :[protected]
Am a reliance datacard customer for past 4 years .After converting CDMA to 4g I had started getting unethical bills and last month I had terminated the connection.At that time they told me to pay an amount of 2342 rs as full and final settlement and I had paid the amount.But yesterday I got a new bill with an amount of 3790 without using the connection.when I had asked the customer care and I got an answer that even though am terminated the connection I have to pay this amount as full and final settlement.on what basis I have to pay this amount I have no idea.they are forcing me to pay the amount.

Please help me to resolve this issue as soon as possible.
Relationship no:[protected]
Bill no:[protected]
Bill cycle :[protected] to[protected]
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Dec 17, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2016
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Nov 13, 2016
Updated by anp15
[protected]
Nov 13, 2016
Updated by anp15
Please reach me in [protected]
Verified Support
Nov 16, 2016
Reliance Communications Customer Care's response
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
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