[Resolved]  Reliance Netconnect — Internet not working- server has been switched off

Address:

600053

Reliance broadband subscriber id[protected] account id: [protected] service request id[protected]

With reference to the above complaint which we made it on 20.06.2017
But till date our internet is not working.

Now we came to understand that reliance have not paid rental amount to the customer karthikeyan who is holding the server equipment.

Hence the server holding person has switched off the server. Now we are affected as we are not getting the service who use to pay the bill till date promptly.
We don’t know who gave the rights to mr. Karthikeyan to switch off the server???
If reliance has not paid the rental amount they have to deal it with reliance not with us by switching off the server.
Its we who are facing the problems
Regarding this we have already spoke to reliance person office at nungambakkam –[protected] yesterday
These follow ups itself a mental torture to us as the response from the other side is zero.
Stating this we have again complained to reliance cc, they as usual gave the readymade answer that they will escalate the issue.

Kindly take necessary action on both reliance and the server holding person mr. Karthikeyan and resolve our problem

Reliance is neither capable to resolve the technica lor paymjent issue not it has guts to tell the customer their inability to serve the customer.

However they are only capable of issuing the bills regularly. And their