Reliance Netconnect — no Internet from the day of connection

Address:

Chennai, Tamil Nadu

I am here to complaint about the internet connection we registered in march from reliance they took 1800 as initial down paypayment for a wifi connection but not a day we used since the day of connection coz of improper wiring.those people visited almost daily for correction and almost a month nothing went right. It disturbed our daily routine coz of their daily visits we had to stay home for them tto repair whats wrong. It didnt even got installed those people sent us the internet bill wwith 2 landline numbers which didnt even exists.we didnt have a landline device.it was getting annoying coz they started asking us calling us everyday to pay the bill for which we havent even used day.we asked for unistallation. They added up another month bill .when we contacted our local reliance chennai office they said its under process for what we asked for they will repay our money back.months have passed by tthey never repaid us nor we had used the connection for a day. They still keep sending us bill dont know for what.i dont think this is fair.its very unfair for public like us to play with our time money and energy.i wwould like to complaint to higher authority whoever is in charge coz they threaten us to be taken to court as we r decent people from decent family its not about the money its all about unfaithful service .please take my complaint into account.its chennai reliance service.mount road. Contact numn